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A Day in the Life: Exploring the Use of Scheduled Mobile Chat Messages for Career Guidance

Published: 25 February 2022 Publication History

Abstract

Common sources of career information like websites often provide a static overall picture of a job, yet lack personal insights into the daily working life. To address this problem, we present a novel mobile career guidance method: It enables users to remotely gain an impression of different work routines by receiving several short, scheduled chat messages from a persona throughout the day. These messages were previously collected from real professionals reporting on their tasks over a week. We implemented a smartphone application to compare our message-based approach to a traditional blog entry in a two-week within-subject field study (N = 17). Users highlighted that the scheduled messages (1) enhanced their understanding of work routines by integrating career information into their own daily context and (2) offered authentic insights into the jobs. We discuss design implications for mobile career guidance systems and future opportunities for presenting chunks of information in a temporal context.

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Cited By

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  • (2023)FindMyself: A Mobile Self-Reflection App to Support Students in Career Decision-MakingProceedings of the 22nd International Conference on Mobile and Ubiquitous Multimedia10.1145/3626705.3627774(463-476)Online publication date: 3-Dec-2023

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      MUM '21: Proceedings of the 20th International Conference on Mobile and Ubiquitous Multimedia
      December 2021
      263 pages
      ISBN:9781450386432
      DOI:10.1145/3490632
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      New York, NY, United States

      Publication History

      Published: 25 February 2022

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      Author Tags

      1. career choice
      2. career guidance system
      3. decision support system
      4. micro-tasking
      5. mobile application

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      • Bavarian State Ministry of Science and the Arts

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      MUM 2021

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      Overall Acceptance Rate 190 of 465 submissions, 41%

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      • (2023)FindMyself: A Mobile Self-Reflection App to Support Students in Career Decision-MakingProceedings of the 22nd International Conference on Mobile and Ubiquitous Multimedia10.1145/3626705.3627774(463-476)Online publication date: 3-Dec-2023

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