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Community Resilience: Quantifying the Disruptive Effects of Sudden Spikes in Activity within Online Communities

Published: 28 April 2022 Publication History

Abstract

Online communities often experience some form of crisis. Regardless of whether these communities are small groups or entire platforms, the ability to handle disruptions during volatile periods signifies the resilience of a community. In this paper, we analyze the effects of a specific type of crisis event on Reddit: sudden spikes in attention received by a community due to a post from the subreddit hitting r/popular—the default feed that aggregates the most popular content on Reddit. Our results show that r/popular is a source of potential disruptions due to the higher number of comments, authors, and especially removed comments found compared to threads that do not reach r/popular. When looking at r/popular’s effects across subreddits, large communities’ commenting and posting behaviors were less impacted by r/popular threads compared to smaller communities. However, similar-sized subreddits had substantial variations in how their commenting and posting activities were influenced by an r/popular thread. Understanding the causal factors behind these differences has implications for online governance, as well as fostering resilient and healthy communities.

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  • (2024)"Positive reinforcement helps breed positive behavior": Moderator Perspectives on Encouraging Desirable BehaviorProceedings of the ACM on Human-Computer Interaction10.1145/36869298:CSCW2(1-33)Online publication date: 8-Nov-2024
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cover image ACM Conferences
CHI EA '22: Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems
April 2022
3066 pages
ISBN:9781450391566
DOI:10.1145/3491101
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Published: 28 April 2022

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Author Tags

  1. Reddit
  2. moderation
  3. online communities
  4. resilience

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CHI '22
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CHI '22: CHI Conference on Human Factors in Computing Systems
April 29 - May 5, 2022
LA, New Orleans, USA

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Cited By

View all
  • (2024)"Positive reinforcement helps breed positive behavior": Moderator Perspectives on Encouraging Desirable BehaviorProceedings of the ACM on Human-Computer Interaction10.1145/36869298:CSCW2(1-33)Online publication date: 8-Nov-2024
  • (2024)Community Archetypes: An Empirical Framework for Guiding Research Methodologies to Reflect User Experiences of Sense of Virtual Community on RedditProceedings of the ACM on Human-Computer Interaction10.1145/36373108:CSCW1(1-33)Online publication date: 26-Apr-2024
  • (2024)Exploring the Evolvement of Artwork Descriptions in Online Creative Community under the Surge of Generative AI: A Case Study of DeviantArtExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650851(1-7)Online publication date: 11-May-2024

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