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Insights and Opportunities for HCI Research into Hurricane Risk Communication

Published: 29 April 2022 Publication History

Abstract

Communicating risk to the public in the lead-up to tropical storms has the potential to significantly reduce the impacts on both livelihood and property. While significant research has been conducted in the storm risk community on how people receive, seek, and utilize risk information, given the importance of computing technologies and social media in these activities, human-centered design stands to make important contributions to this area. Drawing on an extensive literature review and 48 interviews with hurricane experts and members of the public, this paper makes three contributions. First, we provide a broad overview of hurricane risk communication. We then offer a set of guiding insights to inform HCI research work in this domain. Finally, we identify 6 opportunities that future human centered design work might pursue. In sum, this paper offers an invitation and a starting point for HCI to take up the problem of hurricane risk communication.

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  • (2024)Writing out the Storm: Designing and Evaluating Tools for Weather Risk MessagingProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641926(1-16)Online publication date: 11-May-2024
  • (2023)The Use and Non-Use of Technology During HurricanesProceedings of the ACM on Human-Computer Interaction10.1145/36102157:CSCW2(1-54)Online publication date: 4-Oct-2023
  • (2023)Understanding Uncertainty: How Lay Decision-makers Perceive and Interpret Uncertainty in Human-AI Decision MakingProceedings of the 28th International Conference on Intelligent User Interfaces10.1145/3581641.3584033(379-396)Online publication date: 27-Mar-2023

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          cover image ACM Conferences
          CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
          April 2022
          10459 pages
          ISBN:9781450391573
          DOI:10.1145/3491102
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          • (2024)Writing out the Storm: Designing and Evaluating Tools for Weather Risk MessagingProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641926(1-16)Online publication date: 11-May-2024
          • (2023)The Use and Non-Use of Technology During HurricanesProceedings of the ACM on Human-Computer Interaction10.1145/36102157:CSCW2(1-54)Online publication date: 4-Oct-2023
          • (2023)Understanding Uncertainty: How Lay Decision-makers Perceive and Interpret Uncertainty in Human-AI Decision MakingProceedings of the 28th International Conference on Intelligent User Interfaces10.1145/3581641.3584033(379-396)Online publication date: 27-Mar-2023

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