research-article

Making Community Beliefs and Capacities Visible Through Care-mongering During COVID-19

Authors:

Tiffany Knearem,

John M. CarrollAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 6, Issue GROUP

Article No.: 28, Pages 1 - 19

https://doi.org/10.1145/3492847

Published: 14 January 2022 Publication History

Abstract

The COVID-19 global pandemic brought forth wide-ranging, unanticipated changes in human interaction, as communities rushed to slow the spread of the coronavirus. In response, local geographic community members created grassroots care-mongering groups on social media to facilitate acts of kindness, otherwise known as care-mongering. In this paper, we are interested in understanding the types of care-mongering that take place and how such care-mongering might contribute to community collective efficacy (CCE) and community resilience during a long-haul global pandemic. We conducted a content analysis of a care-mongering group on Facebook to understand how local community members innovated and developed care-mongering practices online. We observed three facets of care-mongering: showing appreciation for helpers, coming up with ways of supporting one another's needs, and continuing social interactions online and present design recommendations for further augmenting care-mongering practices for local disaster relief in online groups.

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Cited By

Nurain NChung CCaldeira CConnelly K(2024)“It’s Like Living a Different Life, Going to the Moon”: Rethinking Space and Activity in the Context of COVID-19Computer Supported Cooperative Work (CSCW)10.1007/s10606-024-09493-yOnline publication date: 24-May-2024
https://doi.org/10.1007/s10606-024-09493-y
Knearem TJo JAlliyu OCarroll J(2024)Solidarity not Charity! Empowering Local Communities for Disaster Relief during COVID-19 through Grassroots SupportComputer Supported Cooperative Work (CSCW)10.1007/s10606-023-09484-5Online publication date: 18-Jan-2024
https://doi.org/10.1007/s10606-023-09484-5
Gui XLuo YDing XAbdullah SDixon EBardzell S(2023)Designing for and Reflecting upon Resilience in Health and WellbeingCompanion Publication of the 2023 ACM Designing Interactive Systems Conference10.1145/3563703.3591456(135-137)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563703.3591456

Index Terms

Making Community Beliefs and Capacities Visible Through Care-mongering During COVID-19
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 6, Issue GROUP

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January 2022

992 pages

EISSN:2573-0142

DOI:10.1145/3511803

Editor:
Jeff Nichols
Apple Inc., United States

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Copyright © 2022 ACM.

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Publication History

Published: 14 January 2022

Published in PACMHCI Volume 6, Issue GROUP

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Cited By

Nurain NChung CCaldeira CConnelly K(2024)“It’s Like Living a Different Life, Going to the Moon”: Rethinking Space and Activity in the Context of COVID-19Computer Supported Cooperative Work (CSCW)10.1007/s10606-024-09493-yOnline publication date: 24-May-2024
https://doi.org/10.1007/s10606-024-09493-y
Knearem TJo JAlliyu OCarroll J(2024)Solidarity not Charity! Empowering Local Communities for Disaster Relief during COVID-19 through Grassroots SupportComputer Supported Cooperative Work (CSCW)10.1007/s10606-023-09484-5Online publication date: 18-Jan-2024
https://doi.org/10.1007/s10606-023-09484-5
Gui XLuo YDing XAbdullah SDixon EBardzell S(2023)Designing for and Reflecting upon Resilience in Health and WellbeingCompanion Publication of the 2023 ACM Designing Interactive Systems Conference10.1145/3563703.3591456(135-137)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563703.3591456

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