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Understanding the Effects of Profile Display in Multilingual Computer-Mediated Team Formation

Published: 08 November 2022 Publication History

Abstract

Collaborating across language barriers is cognitively, communicatively and socially taxing, which may disincentivize people to continue working in a language-diverse team after experiencing it. It remains unclear how socially displaying potential collaborators’ language and personal profiles in advance may affect multilingual team formation especially in computer-mediated virtual environments. We conducted an online study with native English speakers and native Japanese speakers in Gather Town. Participants were asked to form teams and complete a slogan generation task under one of the following conditions - no profile display, constant profile display, and adaptive profile display to supplement language and personal cues. We studied how participants’ searching cost for partners and their attitude towards multilingual teamwork shifted under these conditions. Our findings reveal the use of different team formation strategies depending on language backgrounds and profile display designs. We seek to understand language-technological effects on team formation, and explore designs to facilitate multilingual diversity in online teamwork.

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  • (2023)A Scoping Review of Empirical Studies in Gather.town2023 11th International Conference on Information and Education Technology (ICIET)10.1109/ICIET56899.2023.10111430(1-5)Online publication date: 18-Mar-2023

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  1. Understanding the Effects of Profile Display in Multilingual Computer-Mediated Team Formation

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    cover image ACM Conferences
    CSCW'22 Companion: Companion Publication of the 2022 Conference on Computer Supported Cooperative Work and Social Computing
    November 2022
    318 pages
    ISBN:9781450391900
    DOI:10.1145/3500868
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Published: 08 November 2022

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    1. cross-lingual collaboration
    2. team formation
    3. virtual environment

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    • (2023)A Scoping Review of Empirical Studies in Gather.town2023 11th International Conference on Information and Education Technology (ICIET)10.1109/ICIET56899.2023.10111430(1-5)Online publication date: 18-Mar-2023

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