Systems for Socially-Challenging Information Management
Author: 
Soya ParkAuthors Info & Claims
Soya ParkAuthors Info & ClaimsPages 214 - 218
Abstract
In collaborative settings, information management becomes even more challenging. In addition to the classic challenge of information management (i.e. information overload), collaboration also introduces social barriers between group members; this entails asymmetric roles, where different stakeholders have different levels of motivation, knowledge, social capital, authority, or time. To successfully manage their information, groups of people need to coordinate their needs and resources. In my thesis, I focus on building interfaces for lowering social burdens to negotiate and communicate the distribution of resources. I develop coordination systems that guide interaction for collaborative information-management tasks. I first introduce a system called Ziva, which supports interdisciplinary teams by coordinating information exchange. Then, I describe TaskLight, which aims to support information management during the help-seeking process. Lastly, I present challenges of coordinating tool preferences and a resulting system called CollaboRanger.
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Soya Park, Stuti Vishwabhan, Michael Muller, and David Karger. 2022. “I really need your help on this work.”: A System that Leverages Help-seekers’ Motivation for Task Completion (under review).
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Index Terms
- Systems for Socially-Challenging Information Management
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Information & Contributors
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Published In
November 2022
318 pages
ISBN:9781450391900
DOI:10.1145/3500868
Copyright © 2022 Owner/Author.
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.
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Association for Computing Machinery
New York, NY, United States
Publication History
Published: 08 November 2022
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- Refereed limited
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CSCW '22
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CSCW '22: Computer Supported Cooperative Work and Social Computing
November 8 - 22, 2022
Virtual Event, Taiwan
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Overall Acceptance Rate 2,235 of 8,521 submissions, 26%
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CSCW '25
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