Kristen Dietiker
ABSTRACT
Is decision-making a black hole at your university? Are colleagues left wondering why they didn't find out about a crucial technical change until after the fact? Do balls routinely get dropped, with people assuming someone else is responsible for the matter? Or perhaps there is a lack of accountability, or your fellow employees complain about a “lack of transparency”. Learn about concrete steps you can take to improve operational transparency and ensure teams and organizations are on the same page. This session will cover communicating decisions, using a RACI model to clarify and document who is responsible for what, and increasing a sense of transparency and buy-in on operational decisions.
- Operationalizing Transparency:: Putting the What, How, Who, and Why into Decision-Making
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