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Towards Trustworthy Conversational Agents for Children

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Published:27 June 2022Publication History

ABSTRACT

Conversational agents (CAs) such as Amazon Alexa, Google Assistant or website chatbots are becoming very popular in some countries, and despite their adult-centered design, these devices are becoming part of children’s lives, creating the need for children-centric and trustworthy systems. This thesis aims to study CAs, with a special focus on children and trustworthiness, in order to identify the main aspects and criteria for their evaluation and improvement, and creating methodologies contributing to the design of trustworthy, child-centred CAs.

References

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  • Published in

    cover image ACM Conferences
    IDC '22: Proceedings of the 21st Annual ACM Interaction Design and Children Conference
    June 2022
    718 pages
    ISBN:9781450391979
    DOI:10.1145/3501712

    Copyright © 2022 Owner/Author

    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    • Published: 27 June 2022

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