Mariam Mohamad
ABSTRACT
Mobile learning is an opportunities method used to improve knowledge and skills in most organizations, including in education, employment, and also business. Therefore, a mobile learning concept will be created to assist enforcement officers in the Malaysian Ministry of Domestic Trade and Consumer Affairs (MDTCA). A preliminary study was conducted using a case study approach to determine the problem statement of the need for professional learning among enforcement officers using the mobile learning concept. Nonetheless, the analysis of the problem statement revealed workload and limits, as well as limited training offered and limited reference materials sources, all of which will be explored in this paper. As a result, this study will address problem statements and investigate the impact of mobile learning from the perspective of various employment roles. This is a qualitative study using a case study approach. Two experts in the field of instructional technology and multimedia were validated the semi-structured interview questions used in the preliminary study. Semi-structured interview techniques were used with six respondents from different enforcement officer positions at the MDTCA, which is located north of Malaysia. The purpose of this study is to determine the rationale of courses and training among MDTCA enforcers using the mobile learning concept. The findings of this study revealed that individual competencies in enforcement officers can be achieved via a mobile learning approach. The explanation for mobile learning has been recognized by the researchers as a requirement for enforcement officers to enhance their skills in the enforcement of learning opportunities. The results of this study will be substantial in terms of improving competency course achievement in enforcement knowledge and skills for all MDTCA Malaysia enforcement officers.
- Ahmad Abu, Steve Love., 2013. Factors Influencing Students' Acceptance of M-Learning: An Investigation in Higher Education. International Review of Research in Open and Distance Learning http://www.irridl.org/index.php/irrodl/article/view/1631Google Scholar
- Ahmad Albloush., Ghassan Al-Utaibi., Sadi Taha., Abdelrahim Nassoura., Alhareth., 2020. Taming Wasta Training Opportunities in Jordan. Asian Journal of Business and Accounting. https://ajba.um.edu.my/article/view/17381Google Scholar
- Ahmad Samed., Amr Al-Madadha2, Zahra., 2018. Modeling Student's Readiness to Adopt Mobile Learning in Higher Education: An Empirical Study. International Review of Research in Open and Distributed Learning https://files.eric.ed.gov/fulltext/EJ1174054.pdfGoogle Scholar
- Alajmi, N., Mas, M. N., Luan, W. S., & Rahim, N. A. A. (2019). Mobile learning in the workplace: Employee's perspectives on readiness, acceptance, benefits and limitations of training with mobile technology in Kuwait. International Journal of Innovation, Creativity and Change, 10(9), 23–39.Google Scholar
- Al-Adwan, A. S., Al-Madadha, A., & Zvirzdinaite, Z. (2018). Modelling Student’ Readiness to Adopt Mobile Learning in Higher Education: An Empirical Study. International Review of Research in Open and Distributed Learning, 19(1), 707–722. https://doi.org/10.3109/9781420021141-33Google ScholarCross Ref
- Ali Mohammad., 2006. A Study of Relationship Between Managers' Leadership Style and Employees' Job Satisfaction. Leadership in Health Services. https://222.emerald.com/insight/publication/issn/1366-0756.Google Scholar
- Asri Marsidi, Hamrila., 2007. Faktor-faktor yang Mempengaruhi Komitmen Pekerja di Organisasi Awam. Jurnal Kemanusiaan. https://www.researchgate.net/.../41805986Google Scholar
- Hasan Tinmaz., Jin Hwa Lee., 2019. A Perceptional Analysis of BYOD (Bring Your Device) for Educational or Workplace Implementations in a South Korean Case. Educational Research. https://dergipark.org.tr/en/download/article-file/817760Google Scholar
- Haryati Kamarudin., 2013. Faktor Tekanan Kerja Dalam Kalangan Kakitangan Mains Holdings Sdn. Bhd. Open Universiti Malaysia. library.oum.edu.my/repository/978/1/library-document-978.pdfGoogle Scholar
- Hasrol Basir., Mohd Salihin., Mohd Faeez., Mohd Amin., 2018. Kesedaran Penjawat Awam Terhadap Keperluan Pendidikan Sepanjang Hayat: Satu Sorotan Kajian. Conference Paper https://www.researchgate.net/publication/329862305Google Scholar
- Marcel F. van Assen., 2020. Training, Employee Involvement, and Continuous Improvement - The Moderating Effect of a Common Improvement Method. Production Planning and Control. https://doi.org/10.1080/09537287.2020.1716405Google Scholar
- Marziana Abdul., Zulkefli Mansor., Rossilawati Sulaiman., 2018. Pemerhatian Awalan ke atas Amalan Membawa Peralatan Sendiri (BYOD) dalam Organisasi di Malaysia. Universiti Kebangsaan Malaysia. http://fstm.kuis.edu.my/icits/18/eproceeding/index.htmlGoogle Scholar
- Ministry of Domestic Trade and Consumer Affairs. Act/ Policies/ Guidelines. https://www.MDTCA.gov.my/en/public/acts-policies- guidelines.htmlGoogle Scholar
- M. Mohamad1, F. Maringe2, J. Woollard1., 2012. Mobile Learning in Malaysian Schools: Opportunities and Challenges of introducing teaching through mobile phones International Journal for e-Learning Security (IJeLS), Volume 2, Issue 1Google Scholar
- Mohd Nasir., Hazirah Zolkiply., 2017. Working Environment and Workers' Commitment at Keretapi Tanah Melayu Berhad (KTMN) Kuala Lumpur. Journal of Social Sciences and Humanities. https://ejournal.ukm.my/ebangi/article/view/22585Google Scholar
- Mohd Rakime., Amirudin., Saiful Bakhtiar., 2014. Penghasilan Inovasi Mobile Learning Dalam P&P Bagi Kursus DPB3013 Principle of Management. www.pmm.edu.my/.../pmmfasa2/M-Mobile-prosiding-MOHD%20RAKIME.pdfGoogle Scholar
- MyGOVUC Komunikasi Bersepadu. ePembelajaran http://www.1govuc.gov.my/muat-turun/Google Scholar
- Norazlin Mohd., Siti Rahaimah., 2019. Amalan dan Cabaran Perlaksanaan Pembelajaran Abad Ke-21. Universiti Pendidikan Sultan Idris. https://www.tatiuc.edu.my/assets/files/ICTM19-Papers/ICTM-09.pdfGoogle Scholar
- Norliza A. Rahim., 2013. Penggunaan Mobile Learning (M-Learning) Untuk Tujuan Pembelajaran Dalam Kalangan Pelajar Kejuruteraan UTHM. https://eprints.uthm.edu.my/5372/1/NORLIZA_BINTI_A.RAHIM.pdfGoogle Scholar
- Panigrahi, A. (2018). Managing stress at workplace. Journal of Management Research and Analysis, 3(4), 154–160. https://doi.org/10.18231/2394-2770.2016.0001Google Scholar
- Raja Maria Diana Raja Ali. (2013). Faktor-faktor yang mendorong tekanan kerja (Stress) di kalangan guru-guru sekolah menengah di Daerah Pasir Putih. Open Universiti Malaysia. http://eprints.oum.edu.my/666/1/faktor_raja_maria.pdfGoogle Scholar
- Syed Ardi., Dr.Zaidatun., 2017. Pembelajaran Masa Depan - Mobile Learning (M-Learning) Di Malaysia. Universiti Teknologi Malaysia. http://eprints.utm.my/id/eprint/7989/1/EDUPRES_%28F3%29_9.pdfGoogle Scholar
- Yuen, S. C., & Yuen, P. K. (2008). Mobile learning. In L. A. Tomei (Ed.), Encyclopedia of information technology curriculum integration. Hershey, PA: Idea Group.Google ScholarCross Ref
Index Terms
- Enforcement Officers at MDTCA Malaysia Perspective Regarding the Need to Use Mobile Learning for Professional Learning
Recommendations
An IT outsourcing governance model for mobile learning and organisation
Information Technology (IT) governance is concerned with decision rights, resource mobilisation and strategic alignment to achieve more benefits from information systems. In an outsourcing relationship, governance arrangements shift from being intra-...
Employee Attitudes Towards Ubiquitous Library-Supported Professional Learning: An Empirical Investigation Into the Beauty Spa Industry
This study aimed to explore the influencing factors of employees’ attitudes towards ubiquitous library-supported professional learning (AULPL) when they adopted the ubiquitous library in the workplace. A total of 164 valid questionnaires were ...
CIO Competencies From the IT Professional Perspective: Insights From Brazil
The position of Chief Information Officer CIO has become increasingly important in companies. However, it can be perceived that this professional, whose functions are increasingly complex, realizes that his/her core competencies are not always ...
Comments