Dicky Hida Syahchari
ABSTRACT
During the COVID-19 pandemic, shipping companies experienced significant disruptions on their supply and demand side, resulting in the need to forecast demand to meet changing supply chain resilience. (SCR). This study examines the effect of Supply Chain Control Tower (SCCT) and Supply Chain Agility (SCAg) on SCRs. The population are shipping companies in Indonesia, and the respondents are 89 respondents. The sampling technique used random sampling, data collection through questionnaires, and hypothesis testing using multiple regression. The results of this study confirm that SCCT and SCAg have a positive impact on SCR. This study inspires managers to more deeply manage the use of SCCT and SCAg to meet service levels, create responsive supply chains, and build SCRs..
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Index Terms
- Achieving Supply Chain Resilience Through Supply Chain Control Tower And Supply Chain Agility
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