Manushri K. Pandya
ABSTRACT
Learners often find themselves in precarious roles when interacting with texts that communicate privacy policies. This paper argues for more and expanded user research approaches focused on the unique needs and situations of learners, particularly for better understanding of experiences of privacy and surveillance when using educational technologies. Drawing on a humanistic approach to technical communication, we report from a focus group exploring learner experiences with privacy policies. Learners discussed constructs that affected their perceived agency in interacting with policies, as well as practices they used to navigate precarious privacy situations and design strategies that benefitted them. Building off these results, the paper ends with takeaways for learning and communication designers.
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Index Terms
- Learners as Users: Understanding Learner Experiences With Privacy Policy Pages: Understanding learner experiences with privacy policy pages
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