Alexandra Catá-Ross
ABSTRACT
As a technical communicator working at Epic Games, I conducted a workplace study surveying technical communicators and what I dub “learning-based content developers” to answer the following research question: How do the background, skills, and content that TCs engage with affect their perceptions of their role and the work they do? The findings of this small survey can help technical communication professionals and educators understand the kinds of work TCs are doing in this industry, where they are in their careers, and what their focus is in their work. Overall, TCs employ and develop similar skills and content to TCs in other industries, are passionate about what they do and the products they work on, and value sharing that knowledge to support others.
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Index Terms
- Surveying Technical Communicators in the Video Games Industry: Understanding the Backgrounds, Skills, Content, and Roles of TCs in the Video Games Industry
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