ABSTRACT
Technical and professional communicators can effect social change through the rhetoric used in their documents and involving the document's end-users. A qualitative study on the E-40 Inland Waterway project in Ukraine (conducted before the current war) exemplifies the need for end-user-focused rhetoric and a human-centered design process when engaging in socio-economic change.
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Index Terms
- Including Citizen's Voices in Economic Growth: An Exploration into the Rhetoric of Socio-economic Change in Ukraine
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