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A Participatory Design Approach to Explore Design Directions for Enhancing Videoconferencing Experience for Non-signing Deaf and Hard of Hearing Users

Published: 22 October 2022 Publication History

Abstract

The breakout of the COVID-19 pandemic shifted people’s daily activities from in-person to video-mediated ones. Many people with hearing loss encounter cognitive overload due to ineffective visuals of the videoconferencing interface and therefore find meeting contents difficult to comprehend. This research incorporates a participatory design methodology to investigate the Deaf and Hard of Hearing (DHH) users’ tacit needs. DHH users demonstrated ways of mitigating their hardships in the workshop, such as emphasizing the visual hierarchy or assigning visual cues to fixed positions. These findings are used in developing design directions for creating a more inclusive online environment.

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Cited By

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  • (2024)Record, Transcribe, Share: An Accessible Open-Source Video Platform for Deaf and Hard of Hearing ViewersProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3688495(1-6)Online publication date: 27-Oct-2024
  • (2024)Re-envisioning Remote Meetings: Co-designing Inclusive and Empowering Videoconferencing with People Who StutterProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661533(1926-1941)Online publication date: 1-Jul-2024
  • (2023)Jod: Examining Design and Implementation of a Videoconferencing Platform for Mixed Hearing GroupsProceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3597638.3608382(1-18)Online publication date: 22-Oct-2023
  • Show More Cited By

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  1. A Participatory Design Approach to Explore Design Directions for Enhancing Videoconferencing Experience for Non-signing Deaf and Hard of Hearing Users

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    cover image ACM Conferences
    ASSETS '22: Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility
    October 2022
    902 pages
    ISBN:9781450392587
    DOI:10.1145/3517428
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Publication History

    Published: 22 October 2022

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    Author Tags

    1. Accessibility
    2. Hard of hearing
    3. Videoconferencing

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    ASSETS '22 Paper Acceptance Rate 35 of 132 submissions, 27%;
    Overall Acceptance Rate 436 of 1,556 submissions, 28%

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    View all
    • (2024)Record, Transcribe, Share: An Accessible Open-Source Video Platform for Deaf and Hard of Hearing ViewersProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3688495(1-6)Online publication date: 27-Oct-2024
    • (2024)Re-envisioning Remote Meetings: Co-designing Inclusive and Empowering Videoconferencing with People Who StutterProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661533(1926-1941)Online publication date: 1-Jul-2024
    • (2023)Jod: Examining Design and Implementation of a Videoconferencing Platform for Mixed Hearing GroupsProceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3597638.3608382(1-18)Online publication date: 22-Oct-2023
    • (2023)Visualization of Speech Prosody and Emotion in Captions: Accessibility for Deaf and Hard-of-Hearing UsersProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581511(1-15)Online publication date: 19-Apr-2023

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