skip to main content
10.1145/3520495.3520515acmotherconferencesArticle/Chapter ViewAbstractPublication PagesozchiConference Proceedingsconference-collections
research-article

Family Technology Use: Sources of Conflict In Parents’ Relationships

Published:15 September 2022Publication History

ABSTRACT

The use of digital technologies, particularly mobile devices, play an increasingly critical role within everyday family life. However, recent research indicates that family technology use can create conflict in parents’ relationships. In this paper, we present four sources of this conflict, discovered by conducting a probe and interview study with eight parent dyads. By providing an understanding of how family technology use can create conflict between parents, this research complements existing work that primarily focuses on parent-child relationships. Thus, we contribute to a more complete understanding of how technology use can affect family dynamics. Finally, we consider how designers might address these sources of conflict between parents, when creating future technologies that are destined for use in domestic settings.

References

  1. Tawfiq Ammari, Priya Kumar, Cliff Lampe and Sarita Schoenebeck. 2015. Managing Children's Online Identities: How Parents Decide What to Disclose About Their Children Online. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems. ACM, 1895-1904.Google ScholarGoogle ScholarDigital LibraryDigital Library
  2. Tawfiq Ammari and Sarita Schoenebeck. 2015. Understanding and Supporting Fathers and Fatherhood on Social Media Sites. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems. ACM, 1905-1914.Google ScholarGoogle ScholarDigital LibraryDigital Library
  3. Tawfiq Ammari, Sarita Schoenebeck and Silvia Lindtner. 2017. The Crafting of Diy Fatherhood. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing. 1109-1122.Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. Tawfiq Ammari, Sarita Schoenebeck and Daniel M Romero. 2018. Pseudonymous Parents: Comparing Parenting Roles and Identities on the Mommit and Daddit Subreddits. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. 1-13.Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. Liselotte Åsenhed, Jennie Kilstam, Siw Alehagen and Christina Baggens. 2014. Becoming a Father Is an Emotional Roller Coaster–an Analysis of First‐Time Fathers′ Blogs. Journal of Clinical Nursing 23, 9-10, 1309-1317.Google ScholarGoogle ScholarCross RefCross Ref
  6. Mitchell K Bartholomew, Sarah J Schoppe‐Sullivan, Michael Glassman, Claire M Kamp Dush and Jason M Sullivan. 2012. New Parents' Facebook Use at the Transition to Parenthood. Family relations 61, 3, 455-469.Google ScholarGoogle Scholar
  7. Erin Beneteau, Ashley Boone, Yuxing Wu, Julie A Kientz, Jason Yip and Alexis Hiniker. 2020. Parenting with Alexa: Exploring the Introduction of Smart Speakers on Family Dynamics. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. 1-13.Google ScholarGoogle ScholarDigital LibraryDigital Library
  8. Lindsay Blackwell, Emma Gardiner and Sarita Schoenebeck. 2016. Managing Expectations: Technology Tensions among Parents and Teens. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing. ACM, San Francisco, California, USA, 1390-1401. http://dx.doi.org/10.1145/2818048.2819928Google ScholarGoogle ScholarDigital LibraryDigital Library
  9. Anders Bruun, Rikke Hagensby Jensen, Jesper Kjeldskov, Jeni Paay, Camilla Mejlby Hansen, Katarína Leci Sakácová and Mette Hyllested Larsen. 2020. Exploring the Non-Use of Mobile Devices in Families through Provocative Design. In Proceedings of the 2020 ACM Designing Interactive Systems Conference, Association for Computing Machinery, 813–826. http://dx.doi.org/10.1145/3357236.3395428Google ScholarGoogle ScholarDigital LibraryDigital Library
  10. Ying-Yu Chen, Ziyue Li, Daniela Rosner and Alexis Hiniker. 2019. Understanding Parents' Perspectives on Mealtime Technology. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies 3, 1, 1-19.Google ScholarGoogle ScholarDigital LibraryDigital Library
  11. Eleanor Chin Derix and Tuck Wah Leong. 2020. Tactics for Designing Probes to Explore Parents’ Differing Perspectives on Family Technology Use. In Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society. 1-11.Google ScholarGoogle ScholarDigital LibraryDigital Library
  12. Lynn Schofield Clark. 2011. Parental Mediation Theory for the Digital Age. Communication theory 21, 4, 323-343.Google ScholarGoogle Scholar
  13. Hilary Davis, Hasan Shahid Ferdous and Frank Vetere. 2017. 'Table Manners': Children's Use of Mobile Technologies in Family-Friendly Restaurants. In Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems. ACM, Denver, Colorado, USA, 969-978. http://dx.doi.org/10.1145/3027063.3053353Google ScholarGoogle ScholarDigital LibraryDigital Library
  14. Eleanor Chin Derix and Tuck Wah Leong. 2018. Days of Our Lives: Family Experiences of Digital Technology Use. In Proceedings of the 30th Australian Conference on Computer-Human Interaction. ACM, Melbourne, Australia, 332-337. http://dx.doi.org/10.1145/3292147.3292185Google ScholarGoogle ScholarDigital LibraryDigital Library
  15. Eleanor Chin Derix and Tuck Wah Leong. 2019. Towards a Probe Design Framework. In Proceedings of the 31st Australian Conference on Human-Computer-Interaction. 117-127.Google ScholarGoogle ScholarDigital LibraryDigital Library
  16. Eleanor Chin Derix and Tuck Wah Leong. 2020. Probes to Explore the Individual Perspectives on Technology Use That Exist within Sets of Parents. In Proceedings of the 2020 ACM Designing Interactive Systems Conference. 519-531.Google ScholarGoogle ScholarDigital LibraryDigital Library
  17. Eleanor Chin Derix, Tuck Wah Leong and Julia Prior. 2021. “It's the Same Conflict Every Time, on Repeat.”: How Digital Technology Use Can Contribute Towards Conflict in Parents’ Relationships. In Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery, Article 324. http://dx.doi.org/10.1145/3411763.3451714Google ScholarGoogle ScholarDigital LibraryDigital Library
  18. Matthew S. Eastin, Bradley S. Greenberg and Linda Hofschire. 2006. Parenting the Internet. Journal of Communication 56, 3, 486-504. http://dx.doi.org/10.1111/j.1460-2466.2006.00297.xGoogle ScholarGoogle ScholarCross RefCross Ref
  19. Hasan Shahid Ferdous, Bernd Ploderer, Hilary Davis, Frank Vetere and Kenton O'Hara. 2015. Pairing Technology and Meals: A Contextual Enquiry in the Family Household. In Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction. ACM, Parkville, VIC, Australia, 370-379. http://dx.doi.org/10.1145/2838739.2838780Google ScholarGoogle ScholarDigital LibraryDigital Library
  20. Khalad Hasan, Debajyoti Mondal, David Ahlström and Carman Neustaedter. 2020. An Exploration of Rules and Tools for Family Members to Limit Co-Located Smartphone Usage. In Proceedings of the 11th Augmented Human International Conference. 1-8.Google ScholarGoogle ScholarDigital LibraryDigital Library
  21. Khalad Hasan, Debajyoti Mondal, Karanmeet Khatra, David Ahlström and Carman Neustaedter. 2020. Coaware: Designing Solutions for Being Aware of a Co-Located Partner's Smartphone Usage Activities. In Graphics Interface 2021.Google ScholarGoogle Scholar
  22. Alexis Hiniker, Sungsoo Hong, Tadayoshi Kohno and Julie A. Kientz. 2016. Mytime: Designing and Evaluating an Intervention for Smartphone Non-Use. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems. ACM, San Jose, California, USA, 4746-4757. http://dx.doi.org/10.1145/2858036.2858403Google ScholarGoogle ScholarDigital LibraryDigital Library
  23. Alexis Hiniker, Bongshin Lee, Kiley Sobel and Eun Kyoung Choe. 2017. Plan & Play: Supporting Intentional Media Use in Early Childhood. In Proceedings of the 2017 Conference on Interaction Design and Children. 85-95.Google ScholarGoogle ScholarDigital LibraryDigital Library
  24. Alexis Hiniker, Sarita Y Schoenebeck and Julie A Kientz. 2016. Not at the Dinner Table: Parents' and Children's Perspectives on Family Technology Rules. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing. ACM, 1376-1389.Google ScholarGoogle ScholarDigital LibraryDigital Library
  25. Alexis Hiniker, Kiley Sobel, Hyewon Suh, Yi-Chen Sung, Charlotte P Lee and Julie A Kientz. 2015. Texting While Parenting: How Adults Use Mobile Phones While Caring for Children at the Playground. In Proceedings of the 33rd annual ACM conference on human factors in computing systems. ACM, 727-736.Google ScholarGoogle ScholarDigital LibraryDigital Library
  26. Alexis Hiniker, Hyewon Suh, Sabina Cao and Julie A. Kientz. 2016. Screen Time Tantrums: How Families Manage Screen Media Experiences for Toddlers and Preschoolers. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems. ACM, San Jose, California, USA, 648-660. http://dx.doi.org/10.1145/2858036.2858278Google ScholarGoogle ScholarDigital LibraryDigital Library
  27. Juan Pablo Hourcade, Sarah L Mascher, David Wu and Luiza Pantoja. 2015. Look, My Baby Is Using an iPad! An Analysis of YouTube Videos of Infants and Toddlers Using Tablets. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems. ACM, 1915-1924.Google ScholarGoogle ScholarDigital LibraryDigital Library
  28. Pradthana Jarusriboonchai, Aris Malapaschas, Thomas Olsson and Kaisa Väänänen. 2016. Increasing Collocated People's Awareness of the Mobile User's Activities: A Field Trial of Social Displays. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing. 1691-1702.Google ScholarGoogle ScholarDigital LibraryDigital Library
  29. Pradthana Jarusriboonchai, Thomas Olsson and Kaisa Väänänen-Vainio-Mattila. 2015. Social Displays on Mobile Devices: Increasing Collocated People's Awareness of the User's Activities. In Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services. 254-263.Google ScholarGoogle ScholarDigital LibraryDigital Library
  30. Priya Kumar and Sarita Schoenebeck. 2015. The Modern Day Baby Book: Enacting Good Mothering and Stewarding Privacy on Facebook. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing. ACM, 1302-1312.Google ScholarGoogle ScholarDigital LibraryDigital Library
  31. Sonia Livingstone and Ellen J. Helsper. 2008. Parental Mediation of Children's Internet Use. Journal of Broadcasting & Electronic Media 52, 4, 581-599. http://dx.doi.org/10.1080/08838150802437396Google ScholarGoogle ScholarCross RefCross Ref
  32. Kai Lukoff, Ulrik Lyngs, Himanshu Zade, J Vera Liao, James Choi, Kaiyue Fan, Sean A Munson and Alexis Hiniker. 2021. How the Design of YouTube Influences User Sense of Agency. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. 1-17.Google ScholarGoogle ScholarDigital LibraryDigital Library
  33. Kai Lukoff, Carol Moser and Sarita Schoenebeck. 2017. Gender Norms and Attitudes About Childcare Activities Presented on Father Blogs. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems. 4966-4971.Google ScholarGoogle ScholarDigital LibraryDigital Library
  34. Kai Lukoff, Cissy Yu, Julie Kientz and Alexis Hiniker. 2018. What Makes Smartphone Use Meaningful or Meaningless? Proc. ACM Interact. Mob. Wearable Ubiquitous Technol. 2, 1, 1-26. http://dx.doi.org/10.1145/3191754Google ScholarGoogle ScholarDigital LibraryDigital Library
  35. Melissa Mazmanian and Simone Lanette. 2017. Okay, One More Episode: An Ethnography of Parenting in the Age. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing. ACM, 2273-2286.Google ScholarGoogle ScholarDigital LibraryDigital Library
  36. Brandon T McDaniel and Jenny S Radesky. 2018. Technoference: Parent Distraction with Technology and Associations with Child Behavior Problems. Child development 89, 1, 100-109.Google ScholarGoogle Scholar
  37. Brandon T. McDaniel, Adam M. Galovan, Jaclyn D. Cravens and Michelle Drouin. 2018. “Technoference” and Implications for Mothers' and Fathers' Couple and Coparenting Relationship Quality. Computers in Human Behavior 80, 303-313. https://doi.org/10.1016/j.chb.2017.11.019Google ScholarGoogle ScholarDigital LibraryDigital Library
  38. Gustavo S. Mesch. 2009. Parental Mediation, Online Activities, and Cyberbullying. Cyberpsychology & Behavior: The Impact Of The Internet, Multimedia And Virtual Reality On Behavior And Society 12, 4, 387-393. http://dx.doi.org/10.1089/cpb.2009.0068Google ScholarGoogle Scholar
  39. Meredith Ringel Morris. 2014. Social Networking Site Use by Mothers of Young Children. In Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing. ACM, 1272-1282.Google ScholarGoogle ScholarDigital LibraryDigital Library
  40. Erick Oduor, Carman Neustaedter, William Odom, Anthony Tang, Niala Moallem, Melanie Tory and Pourang Irani. 2016. The Frustrations and Benefits of Mobile Device Usage in the Home When Co-Present with Family Members. In Proceedings of the 2016 ACM conference on designing interactive systems. 1315-1327.Google ScholarGoogle ScholarDigital LibraryDigital Library
  41. Thomas Olsson, Pradthana Jarusriboonchai, Paweł Woźniak, Susanna Paasovaara, Kaisa Väänänen and Andrés Lucero. 2020. Technologies for Enhancing Collocated Social Interaction: Review of Design Solutions and Approaches. Computer Supported Cooperative Work (CSCW) 29, 1, 29-83.Google ScholarGoogle ScholarDigital LibraryDigital Library
  42. Leysia Palen and Amanda Hughes. 2007. When Home Base Is Not a Place: Parents' Use of Mobile Telephones. Personal Ubiquitous Comput. 11, 5, 339-348. http://dx.doi.org/10.1007/s00779-006-0078-3Google ScholarGoogle ScholarDigital LibraryDigital Library
  43. Lydia Plowman, Joanna McPake and Christine Stephen. 2008. Just Picking It Up? Young Children Learning with Technology at Home. Cambridge Journal of Education 38, 3, 303-319. http://dx.doi.org/10.1080/03057640802287564Google ScholarGoogle ScholarCross RefCross Ref
  44. Martin Porcheron, Joel E. Fischer, Stuart Reeves and Sarah Sharples. 2018. Voice Interfaces in Everyday Life. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. ACM, Montreal QC, Canada, 1-12. http://dx.doi.org/10.1145/3173574.3174214Google ScholarGoogle ScholarDigital LibraryDigital Library
  45. Jenny S. Radesky, Caroline J. Kistin, Barry Zuckerman, Katie Nitzberg, Jamie Gross, Margot Kaplan-Sanoff, Marilyn Augustyn and Michael Silverstein. 2014. Patterns of Mobile Device Use by Caregivers and Children During Meals in Fast Food Restaurants. Pediatrics 133, 4, e843-e849. http://dx.doi.org/10.1542/peds.2013-3703Google ScholarGoogle ScholarCross RefCross Ref
  46. Tarja Salmela, Ashley Colley and Jonna Häkkilä. 2019. Together in Bed? Couples' Mobile Technology Use in Bed. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. 1-12.Google ScholarGoogle ScholarDigital LibraryDigital Library
  47. Diane J. Schiano, Christine Burg, Anthony Nalan Smith and Florencia Moore. 2016. Parenting Digital Youth: How Now? In Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems. ACM, San Jose, California, USA, 3181-3189. http://dx.doi.org/10.1145/2851581.2892481Google ScholarGoogle ScholarDigital LibraryDigital Library
  48. Roger Silverstone. 2003. Television and Everyday Life. Routledge,Google ScholarGoogle Scholar
  49. Catherine Steiner-Adair and Teresa H Barker. 2013. The Big Disconnect: Protecting Childhood and Family Relationships in the Digital Age. Harper Business,Google ScholarGoogle Scholar
  50. Austin L. Toombs, Kellie Morrissey, Emma Simpson, Colin M. Gray, John Vines and Madeline Balaam. 2018. Supporting the Complex Social Lives of New Parents. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. ACM, Montreal QC, Canada, 1-13. http://dx.doi.org/10.1145/3173574.3173994Google ScholarGoogle ScholarDigital LibraryDigital Library
  51. Sherry Turkle. 2017. Alone Together: Why We Expect More from Technology and Less from Each Other. Hachette UK,Google ScholarGoogle Scholar
  52. Elizabeth A Vandewater, Seoung-Eun Park, Xuan Huang and Ellen A Wartella. 2005. “No—You Can't Watch That” Parental Rules and Young Children's Media Use. American Behavioral Scientist 48, 5, 608-623.Google ScholarGoogle ScholarCross RefCross Ref
  53. Sarita Yardi and Amy Bruckman. 2011. Social and Technical Challenges in Parenting Teens' Social Media Use. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM, 3237-3246.Google ScholarGoogle ScholarDigital LibraryDigital Library
  54. Paulina Yurman. 2017. Designing for Ambivalence: Mothers, Transitional Objects and Smartphones. In Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems. 344-348.Google ScholarGoogle ScholarDigital LibraryDigital Library

Recommendations

Comments

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Sign in
  • Published in

    cover image ACM Other conferences
    OzCHI '21: Proceedings of the 33rd Australian Conference on Human-Computer Interaction
    November 2021
    361 pages

    Copyright © 2021 ACM

    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    • Published: 15 September 2022

    Permissions

    Request permissions about this article.

    Request Permissions

    Check for updates

    Qualifiers

    • research-article
    • Research
    • Refereed limited

    Acceptance Rates

    Overall Acceptance Rate362of729submissions,50%
  • Article Metrics

    • Downloads (Last 12 months)73
    • Downloads (Last 6 weeks)11

    Other Metrics

PDF Format

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

HTML Format

View this article in HTML Format .

View HTML Format