skip to main content
10.1145/3520495.3520523acmotherconferencesArticle/Chapter ViewAbstractPublication PagesozchiConference Proceedingsconference-collections
short-paper

An investigation on strategies for remote interactions with cultural spaces

Published: 15 September 2022 Publication History

Abstract

The global spread of Covid-19 has turned remote technologies into a basic requirement for people to participate in daily social life. Accordingly, the pandemic has forced cultural institutions to adapt and focus on remote experiences in order to sustain their service offerings and patronage. In this study, we analyse 15 recent case studies exploring novel interfaces for hybrid and virtual cultural venues, offering progressive approaches from physical to virtual interactions. In particular, we posit sociability and physical situatedness as core features that should be considered when designing remote interactions with cultural spaces. Based on that, we propose a preliminary method to rank those two features (the Local-Social Index), and utilise it to compare the different emerging implementations against each other, as well as against traditional in situ visits. Finally, we discuss potential ways forward for designing hybrid social visits where local and remote visitors can jointly partake in cultural appreciation.

References

[1]
Art Gallery of New South Wales. 2021 (Retrieved 27-Aug-2021). Art Gallery at Home. https://www.artgallery.nsw.gov.au/art/channel/virtual-visits/
[2]
Australia Council for the Arts. 2021. Digital Culture Strategy 2021-24. https://australiacouncil.gov.au/wp-content/uploads/2021/08/Digital-Culture-Strategy.pdf
[3]
Australian War Memorial. 2021 (Retrieved 27-Aug-2021). Virtual Visit. https://www.awm.gov.au/learn/learning-from-home/virtualvisit
[4]
Benjamin B Bederson. 1995. Audio augmented reality: a prototype automated tour guide. In Conference companion on Human factors in computing systems. 210–211.
[5]
Graham Black. 2012. The engaging museum: Developing museums for visitor involvement. Routledge.
[6]
City of Hobart. 2021 (Retrieved 24-Aug-2021). HAZFEST. https://www.hobartcity.com.au/Community/Events-and-activities/Upcoming-events/HAZFEST
[7]
Caroline Claisse. 2016. Crafting Tangible Interaction to Prompt Visitors’ Engagement in House Museums. In Proceedings of the TEI’16: Tenth International Conference on Tangible, Embedded, and Embodied Interaction. 681–684.
[8]
Nuno Correia, Tarquínio Mota, Rui Nóbrega, Luís Silva, and Andreia Almeida. 2010. A multi-touch tabletop for robust multimedia interaction in museums. In ACM International Conference on Interactive Tabletops and Surfaces. 117–120.
[9]
Dan Cosley, Jonathan Baxter, Soyoung Lee, Brian Alson, Saeko Nomura, Phil Adams, Chethan Sarabu, and Geri Gay. 2009. A tag in the hand: supporting semantic, social, and spatial navigation in museums. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. 1953–1962.
[10]
Areti Damala, Pierre Cubaud, Anne Bationo, Pascal Houlier, and Isabelle Marchal. 2008. Bridging the gap between the digital and the physical: design and evaluation of a mobile augmented reality guide for the museum visit. In Proceedings of the 3rd international conference on Digital Interactive Media in Entertainment and Arts. 120–127.
[11]
Adriana De Souza e Silva. 2006. From cyber to hybrid: Mobile technologies as interfaces of hybrid spaces. Space and culture 9, 3 (2006), 261–278.
[12]
Shaad D’Souza. 2021. Splendour XR: virtual music festival was an eerie, empty reminder of what we’ve lost. https://www.theguardian.com/culture/2021/jul/26/splendour-xr-virtual-music-festival-was-an-eerie-empty-reminder-of-what-weve-lost
[13]
Lina Eklund. 2020. A shoe is a shoe is a shoe: Interpersonalization and meaning-making in museums–research findings and design implications. International Journal of Human–Computer Interaction 36, 16(2020), 1503–1513.
[14]
Mathias Fuchs and Sylvia Eckermann. 2001. From ‘First-Person Shooter’to Multi-User Knowledge Spaces. Proceedings of Computational Semiotics for Games and New Media (COSIGN) (2001), 83–87.
[15]
Alex Gallagher. 2020 (Retrieved 01-Sep-2021. This Website Is Recording Lost Income From Cancelled Gigs In Australia. https://musicfeeds.com.au/news/i-lost-my-gig-website-lost-income-cancelled-gigs/
[16]
Newcastle Art Gallery. 2021 (Retrieved 27-Aug-2021). Virtual Tours. https://www.nag.org.au/virtual-tour
[17]
Tom Geller. 2006. Interactive tabletop exhibits in museums and galleries. IEEE Computer Graphics and Applications 26, 5 (2006), 6–11.
[18]
Google Arts an Culture. 2021 (Retrieved 27-Aug-2021). The British Museum. https://artsandculture.google.com/partner/the-british-museum
[19]
Google Arts an Culture. 2021 (Retrieved 27-Aug-2021). Solomon Guggenheim Museum and Foundation. https://bit.ly/3zmB7nL
[20]
Dai-In Han, M Claudia tom Dieck, and Timothy Jung. 2018. User experience model for augmented reality applications in urban heritage tourism. Journal of Heritage Tourism 13, 1 (2018), 46–61.
[21]
Luke Hespanhol and Martin Tomitsch. 2015. Strategies for intuitive interaction in public urban spaces. Interacting with Computers 27, 3 (2015), 311–326.
[22]
Eva Hornecker. 2008. “I don’t understand it either, but it is cool”-visitor interactions with a multi-touch table in a museum. In 2008 3rd IEEE international workshop on horizontal interactive human computer systems. IEEE, 113–120.
[23]
Iristick. 2021 (Retrieved 10-Sep-2021). IRISTICK : a powerful tool for remote assistance. https://youtu.be/7d5X5V4PPkc
[24]
Italiana. 2021 (Retrieved 01-Sep-2021). The video game ’Italy. Land of Wonders.’. https://italiana.esteri.it/italiana/en/progetti/italy-land-of-wonders-a-video-game-that-brings-italian-culture-to-the-world/
[25]
Jens Keil, Laia Pujol, Maria Roussou, Timo Engelke, Michael Schmitt, Ulrich Bockholt, and Stamatia Eleftheratou. 2013. A digital look at physical museum exhibits: Designing personalized stories with handheld Augmented Reality in museums. In 2013 Digital Heritage International Congress (DigitalHeritage), Vol. 2. IEEE, 685–688.
[26]
Matterport. 2021 (Retrieved 25-Aug-2021). 3D Tour Gallery. https://matterport.com/gallery
[27]
Melbourne Museum. 2021 (Retrieved 24-Aug-2021). Virtual tours. https://museumsvictoria.com.au/melbournemuseum/at-home/virtual-tours/
[28]
Murray Art Museum Albury. 2021 (Retrieved 27-Aug-2021). Virtual tour. https://mamalbury.com.au/visit/virtualtour
[29]
Museé du Louvre. 2021 (Retrieved 27-Aug-2021). Petits Contes de Saison. https://www.youtube.com/c/MuseeLouvre/playlists?view=50&sort=dd&shelf_id=2
[30]
MUTEK. 2020. MUTEK Connect 2020: A new global MUTEK experience. https://mutek.org/en/news/mutek-connect-2020-a-new-global-mutek-experience-1
[31]
MUTEK. 2021. Exhibition. https://montreal.mutek.org/en/gallery/exposition-mutek-2021?goal=0_812562c5d8-949e18eb2c-127928118
[32]
MUTEK. 2021. Welcome to the 22nd edition of MUTEK!https://mutek.org/en/news/essential-guide-2021
[33]
National Gallery of Australia. 2021 (Retrieved 24-Aug-2021). Virtual gallery tours. https://www.nma.gov.au/whats-on/tours-and-experiences/virtual-gallery-tours
[34]
National Gallery of Victoria. 2021 (Retrieved 25-Aug-2021). Virtual tours. https://www.ngv.vic.gov.au/virtual-tours/
[35]
Karin Ryding and Jonas Fritsch. 2020. Play design as a relational strategy to intensify affective encounters in the art museum. In Proceedings of the 2020 ACM Designing Interactive Systems Conference. 681–693.
[36]
Karin Ryding, Jocelyn Spence, Anders Sundnes Løvlie, and Steve Benford. 2021. Interpersonalizing Intimate Museum Experiences. International Journal of Human–Computer Interaction (2021), 1–22.
[37]
Anthony Steed, Francisco R Ortega, Adam S Williams, Ernst Kruijff, Wolfgang Stuerzlinger, Anil Ufuk Batmaz, Andrea Stevenson Won, Evan Suma Rosenberg, Adalberto L Simeone, and Aleshia Hayes. 2020. Evaluating immersive experiences during Covid-19 and beyond. interactions 27, 4 (2020), 62–67.
[38]
Kate Streader. 2020 (Retrieved 10-Sep-2021). Bands are live streaming gigs and music has officially conquered coronavirus. https://beat.com.au/bands-are-live-streaming-gigs-and-music-has-officially-conquered-coronavirus/
[39]
TeamViewer Frontline. 2021 (Retrieved 10-Sep-2021). Remote Assistance with Smart Glasses using xAssist at Kieback & Peter - Ubimax. https://youtu.be/Ewfq_FNSsCc
[40]
Phil Turner and Susan Turner. 2006. Place, sense of place, and presence. Presence: Teleoperators & Virtual Environments 15, 2(2006), 204–217.
[41]
Iis P Tussyadiah, Timothy Hyungsoo Jung, and M Claudia tom Dieck. 2018. Embodiment of wearable augmented reality technology in tourism experiences. Journal of Travel research 57, 5 (2018), 597–611.
[42]
Rafal Wojciechowski, Krzysztof Walczak, Martin White, and Wojciech Cellary. 2004. Building virtual and augmented reality museum exhibitions. In Proceedings of the ninth international conference on 3D Web technology. 135–144.

Cited By

View all
  • (2022)Augmented Placemaking: Urban Technologies, Interaction Design and Public Spaces in a Post-Pandemic WorldInteracting with Computers10.1093/iwc/iwac03735:5(637-649)Online publication date: 19-Dec-2022

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
OzCHI '21: Proceedings of the 33rd Australian Conference on Human-Computer Interaction
November 2021
361 pages
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 15 September 2022

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. cultural spaces
  2. hybrid interaction
  3. interaction design
  4. museums
  5. remote interaction

Qualifiers

  • Short-paper
  • Research
  • Refereed limited

Conference

OzCHI '21
OzCHI '21: 33rd Australian Conference on Human-Computer Interaction
November 30 - December 2, 2021
VIC, Melbourne, Australia

Acceptance Rates

Overall Acceptance Rate 362 of 729 submissions, 50%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)8
  • Downloads (Last 6 weeks)1
Reflects downloads up to 05 Mar 2025

Other Metrics

Citations

Cited By

View all
  • (2022)Augmented Placemaking: Urban Technologies, Interaction Design and Public Spaces in a Post-Pandemic WorldInteracting with Computers10.1093/iwc/iwac03735:5(637-649)Online publication date: 19-Dec-2022

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

HTML Format

View this article in HTML Format.

HTML Format

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media