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Timely Personalization at Peloton: A System and Algorithm for Boosting Time-Relevant Content

Published: 13 September 2022 Publication History

Abstract

At Peloton, we are challenged to not just surface relevant recommendations of fitness classes to our members, but also timely ones. As our fitness content library expands, we continually produce classes on certain themes which are most timely during a narrow time window. To address this challenge, we provide some control over our recommendations to external stakeholders, such as production and marketing teams. They enter timed boosts of certain classes during the windows they are relevant in. We have built out algorithms which take these desired classes and elevate the number of impressions for them, while preserving members’ engagement with our recommendations. In this paper, we discuss the system, the algorithms and some results from a few A/B tests showing how boosting works in practice.

Supplementary Material

MP4 File (Timely_Personalization_Recording.mp4)
In this talk, Timely Personalization at Peloton, we will explore why we personalize the Peloton experience, why surfacing timely recommendations is important and how we built a system and algorithms to achieve this.

References

[1]
De Francisci Morales, G., Gionis, A. and Lucchese, C. 2012. From chatter to headlines. Proceedings of the fifth ACM international conference on Web search and data mining - WSDM ’12 (New York, New York, USA, 2012).
[2]
Mehrotra, R. and Carterette, B. 2019. Recommendations in a marketplace. Proceedings of the 13th ACM Conference on Recommender Systems (New York, NY, USA, Sep. 2019).
[3]
Halford, M. 2021. Weighted sampling without replacement in pure Python.
[4]
Banerjee, S. et. al. Personalizing Peloton: Combining Rankers and Filters To Balance Engagement and Business Goals. Proceedings of the 15th ACM Conference on Recommender Systems (Amsterdam, The Netherlands, Sep. 2021).
[5]
Schifferer B., et. al. GPU Accelerated Feature Engineering and Training for Recommender Systems. RecSys Challenge 2020: 16-23.

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      cover image ACM Other conferences
      RecSys '22: Proceedings of the 16th ACM Conference on Recommender Systems
      September 2022
      743 pages
      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Publication History

      Published: 13 September 2022

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