Pia Gebbing
ABSTRACT
Creativity is an important driver of innovation and corporate success. Due to the digital transformation, creative collaboration increasingly occurs in virtual teams. This raises the research question how to design digital work environments to foster creative virtual collaboration. Therefore, this PhD project aims to develop design knowledge for virtual collaboration based on the Design Science Research (DSR) approach. The identification of Creativity Drivers (CDs) anchors the descriptive knowledge in a rigorous theoretical foundation. Prescriptive knowledge about design requirements will be derived from expert interviews with creative professionals. To combine both, prescriptive and descriptive knowledge, Design Principles (DPs) will be developed that address creativity drivers in five areas: functionality, process, mood, meaning, and collaboration. The appropriateness of the DPs will be validated by interviews with experts. The results will be used to review the CDs and refine the DPs. Further, the DPs will be used to define an instantiation of a virtual working environment for creative groups, which will be evaluated in an experimental setting. The results contribute to the scientific literature by combining and expanding relevant theories. The practical contribution lies in the applicability of design knowledge in different business-related and educational contexts.
- Mark S. Ackerman. 2000. The intellectual challenge of CSCW: The gap between social requirements and technical feasibility. Human–Computer Interaction 15, 2–3: 179–203.Google Scholar
- Pekka Alahuhta, Emma Nordbäck, Anu Sivunen, and Teemu Surakka. 2014. Fostering team creativity in virtual worlds. Journal For Virtual Worlds Research 7, 3: 1–17. https://doi.org/10.4101/jvwr.v7i3.7062Google ScholarCross Ref
- Teresa Amabile. 2006. How to Kill Creativity. In Creative Management and Development Creative management and development. SAGE Publications Ltd, 1 Oliver's Yard, 55 City Road, London EC1Y 1SP United Kingdom, 18–24. https://doi.org/10.4135/9781446213704.n2Google Scholar
- Jan Auernhammer, Neeraj Sonalkar, and Manish Saggar. 2020. NeuroDesign: From Neuroscience Research to Design Thinking Practice. Hasso Plattner Design Thinking Research. https://doi.org/10.1007/978-3-030-62037-0_16Google Scholar
- Michael Mose Biskjaer, Balder Onarheim, and Stefan Wiltschnig. 2011. The ambiguous role of constraints in creativity: A cross-domain exploration. In Proceedings of the First Design, Development and Research Conference.Google Scholar
- Adriana Martinez Borjas and Pia Gebbing. 2021. Teaching and Learning Creativity in Virtual Settings. In GeNeMe’21 Gemeinschaften in Neuen Medien, 151–158. https://doi.org/10.25368/2022.37Google Scholar
- Walter Brenner, Falk Uebernickel, and Thomas Abrell. 2016. Design thinking as mindset, process, and toolbox. In Design thinking for innovation. Springer, 3–21.Google Scholar
- Felix C. Brodbeck, Rudolf Kerschreiter, Andreas Mojzisch, and Stefan Schulz-HARDT. 2007. Group Decision Making Under Conditions of Distributed Knowledge: The Information Asymmetries Model. Academy of Management Review 32, 2: 459–479. https://doi.org/10.5465/amr.2007.24351441Google ScholarCross Ref
- Seong Wook Chae. 2016. Perceived Proximity and Trust Network on Creative Performance in Virtual Collaboration Environment. Procedia Computer Science 91: 807–812. https://doi.org/10.1016/j.procs.2016.07.084Google ScholarCross Ref
- Petros Chamakiotis, Elies A. Dekoninck, and Niki Panteli. 2013. Factors influencing creativity in virtual design teams: An interplay between technology, teams and individuals. Creativity and Innovation Management 22, 3: 265–279.Google ScholarCross Ref
- Fang Chen, Limin Zhang, and Joseph Latimer. 2014. How much has my co-worker contributed? The impact of anonymity and feedback on social loafing in asynchronous virtual collaboration. International Journal of Information Management 34, 5: 652–659. https://doi.org/10.1016/j.ijinfomgt.2014.05.001Google ScholarDigital Library
- Frédéric Darbellay, Zoe Moody, and Todd Lubart. 2017. Creativity, design thinking and interdisciplinarity. Springer.Google Scholar
- Alan R. Dennis, Robert M. Fuller, and Joseph S. Valacich. 2008. Media, tasks, and communication processes: A theory of media synchronicity. MIS quarterly: 575–600.Google ScholarDigital Library
- Jan Dul. 2019. The Physical Environment and Creativity: A Theoretical Framework. In The Cambridge Handbook of Creativity (2nd ed.), James C. Kaufman and Robert J. Sternberg (eds.). Cambridge University Press, Cambridge, 481–510. https://doi.org/10.1017/9781316979839.025Google Scholar
- Nadira Faulmüller, Andreas Mojzisch, Rudolf Kerschreiter, and Stefan Schulz-Hardt. 2012. Do You Want to Convince Me or to Be Understood?: Preference-Consistent Information Sharing and Its Motivational Determinants. Personality and Social Psychology Bulletin 38, 12: 1684–1696. https://doi.org/10.1177/0146167212458707Google ScholarCross Ref
- Jennifer Fereday and Eimear Muir-Cochrane. 2006. Demonstrating Rigor Using Thematic Analysis: A Hybrid Approach of Inductive and Deductive Coding and Theme Development. International Journal of Qualitative Methods 5, 1: 80–92. https://doi.org/10.1177/160940690600500107Google ScholarCross Ref
- Jonas Frich, Midas Nouwens, Kim Halskov, and Peter Dalsgaard. 2021. How Digital Tools Impact Convergent and Divergent Thinking in Design Ideation. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, 1–11. https://doi.org/10.1145/3411764.3445062Google ScholarDigital Library
- Lukas Furmanek and Stephan Daurer. 2019. Application of Media Synchronicity Theory to Creative Tasks in Virtual Teams Using the Example of Design Thinking. In Wirtschaftsinformatik 2019 Proceedings. Retrieved from https://aisel.aisnet.org/wi2019/specialtrack01/papers/4Google Scholar
- Pia Gebbing, Christoph Lattemann, and Dominik Siemon. 2022. Creativity Drivers: Design Principles for Virtual Creative Collaboration.Google Scholar
- Pia Gebbing, Xingyue Yang, Simon Michalke, and Christoph Lattemann. 2021. Kreativitätsförderung in der virtuellen Gruppenarbeit. HMD Praxis der Wirtschaftsinformatik: 1–14.Google Scholar
- J. P. Guilford. 1957. Creative abilities in the arts. Psychological Review 64, 2: 110–118. https://doi.org/10.1037/h0048280Google ScholarCross Ref
- Julia Gumula. 2018. Ideas are Craftwork Development of an Innovation Training Course and its Evaluation with female and male Journeymen. Georg-August Universität Göttingen, Göttingen. Retrieved June 18, 2021 from http://dx.doi.org/10.53846/goediss-6935Google Scholar
- Alan Hevner. 2007. A Three Cycle View of Design Science Research. Scandinavian Journal of Information Systems 19, 2: 87–92.Google Scholar
- Alan R Hevner. 2021. The Duality of Science: Knowledge in Information Systems Research. Journal of Information Technology 36, 1: 72–76. https://doi.org/10.1177/0268396220945714Google ScholarCross Ref
- James C. Kaufman, Vlad P. Glăveanu, and Robert J. Sternberg. 2019. What is and what can be: The scope and possibilities of creativity and creativity research. In The Cambridge handbook of creativity, 2nd ed. Cambridge University Press, New York, NY, US, 732–743. https://doi.org/10.1017/9781316979839.037Google Scholar
- James C. Kaufman and Robert J. Sternberg (eds.). 2019. The Cambridge Handbook of Creativity. Cambridge University Press, Cambridge. https://doi.org/10.1017/9781316979839Google Scholar
- Terri R. Kurtzberg and Teresa M. Amabile. 2001. From Guilford to Creative Synergy: Opening the Black Box of Team-Level Creativity. Creativity Research Journal 13, 3–4: 285–294. https://doi.org/10.1207/S15326934CRJ1334_06Google ScholarCross Ref
- Christoph Lattemann, Dominik Siemon, David Dorawa, and Beke Redlich. 2017. Digitization of the Design Thinking Process Solving Problems with Geographically Dispersed Teams. In Design, User Experience, and Usability: Theory, Methodology, and Management (Lecture Notes in Computer Science), 71–88. https://doi.org/10.1007/978-3-319-58634-2_6Google Scholar
- Todd Lubart and Branden Thornhill-Miller. 2019. Creativity: An Overview of the 7C's of Creative Thought. The Psychology of Human Thought. https://doi.org/10.17885/HEIUP.470.C6678Google Scholar
- Luis L. Martins, Lucy L. Gilson, and M. Travis Maynard. 2004. Virtual teams: What do we know and where do we go from here? Journal of management 30, 6: 805–835.Google ScholarCross Ref
- Frederik Möller, Tobias Moritz Guggenberger, and Boris Otto. 2020. Towards a Method for Design Principle Development in Information Systems. In Designing for Digital Transformation. Co-Creating Services with Citizens and Industry (Lecture Notes in Computer Science), 208–220. https://doi.org/10.1007/978-3-030-64823-7_20Google ScholarDigital Library
- Jill E. Nemiro. 2002. The creative process in virtual teams. Communication Research Journal 14, 1: 69–83.Google Scholar
- Alexander Newman, Ross Donohue, and Nathan Eva. 2017. Psychological safety: A systematic review of the literature. Human Resource Management Review 27, 3: 521–535. https://doi.org/10.1016/j.hrmr.2017.01.001Google ScholarCross Ref
- Bernard A. Nijstad and Carsten K. W. De Dreu. 2002. Creativity and Group Innovation. Applied Psychology 51, 3: 400–406. https://doi.org/10.1111/1464-0597.00984Google ScholarCross Ref
- OECD. 2021. OECD Skills Outlook 2021. Retrieved November 16, 2021 from https://www.oecd-ilibrary.org/content/publication/0ae365b4-enGoogle Scholar
- Paul Paulus, Mary Dzindolet, and Nicholas Kohn. 2012. Collaborative Creativity—Group Creativity and Team Innovation. In Handbook of Organizational Creativity. 327–357. https://doi.org/10.1016/B978-0-12-374714-3.00014-8Google Scholar
- Raoul Pilcicki, Dominik Siemon, and Christoph Lattemann. 2021. How Virtual Teams Collaborate Creatively under Communication Constraints.Google Scholar
- Beke Redlich, Felix Becker, Dominik Siemon, Susanne Robra-Bissantz, and Christoph Lattemann. 2018. Nutzerzentrierte Dienstleistungsinnovation durch digitales Design Thinking–Herausforderung und Potenziale für Wissenschaft und Praxis. In Service Business Development. Springer, 83–102.Google Scholar
- Beke Redlich, David Dorawa, Dominik Siemon, and Christoph Lattemann. 2018. Towards Semi-Virtual Design Thinking - Creativity in Dispersed Multicultural and Multidisciplinary Innovation Project Teams. Hawaii International Conference on System Sciences 2018 (HICSS-51). Retrieved from https://aisel.aisnet.org/hicss-51/cl/virtual_teams/5Google Scholar
- Mel Rhodes. 1961. An Analysis of Creativity. The Phi Delta Kappan 42, 7: 305–310.Google Scholar
- Milton J. Rosenberg, R. Rosenthal, and R. Rosnow. 1969. The conditions and consequences of evaluation apprehension.Google Scholar
- Mark A. Runco and Robert S. Albert. 2010. Creativity research: A historical view. In The Cambridge handbook of creativity. Cambridge University Press, New York, NY, US, 3–19. https://doi.org/10.1017/CBO9780511763205.003Google Scholar
- Stefan Schulz-Hardt and Andreas Mojzisch. 2012. How to achieve synergy in group decision making: Lessons to be learned from the hidden profile paradigm. European Review of Social Psychology 23, 1: 305–343. https://doi.org/10.1080/10463283.2012.744440Google ScholarCross Ref
- Robert J. Sternberg. 2019. Enhancing People's Creativity. In The Cambridge Handbook of Creativity (2nd ed.), James C. Kaufman and Robert J. Sternberg (eds.). Cambridge University Press, Cambridge, 88–104. https://doi.org/10.1017/9781316979839.007Google Scholar
- Samuel J. Stratton. 2019. Literature Reviews: Methods and Applications. Prehospital and Disaster Medicine 34, 4: 347–349. https://doi.org/10.1017/S1049023X19004588Google ScholarCross Ref
- Thiemo Wambsganss, Anne Höch, Naim Zierau, and Matthias Söllner. 2021. Ethical Design of Conversational Agents: Towards Principles for a Value-Sensitive Design. In Innovation Through Information Systems (Lecture Notes in Information Systems and Organisation), 539–557. https://doi.org/10.1007/978-3-030-86790-4_37Google Scholar
- Xingyue Yang, Pia Gebbing, Christoph Lattemann, and Simon Michalke. 2021. Critical Factors for Improving Creativity in Virtual Teams. In ISPIM Conference Proceedings, 1–10.Google Scholar
Recommendations
Environments for creative interaction design processes
DIS Companion '14: Proceedings of the 2014 companion publication on Designing interactive systemsThe theme of the workshop is to examine the nature of creative processes as part of designing interactive systems. In particular, the workshop will focus on how to organize design sessions to improve creative processes, for instance by setting up ...
Patterns for creative thinking: idea generation
EuroPLoP '15: Proceedings of the 20th European Conference on Pattern Languages of ProgramsCreativity is an important skill in many domains. It is required to innovate, develop new ideas, get deeper insights, address challenges and resolve conflicts. In this context we understand creativity as the process of creating and developing new and ...
Cultivating creative thinking: stories from the field
SIGGRAPH '14: ACM SIGGRAPH 2014 PanelsLearning to think and work across disciplines is an important 21st century skill for organizations and individuals. For decades, SIGGRAPH has been bringing together computer scientists and artists, serving as a corpus collosum for these so-called left-...
Comments