Ana Elisa da Silva Cunha
Bruno B. P. Cafeo
Davi Viana
ABSTRACT
Context: Developer Relations (DevRel) is an organizational area responsible for maintaining synergy among developer communities and organizations. This team can be seen in companies like Amazon, Apple, Google, and Microsoft, with a business model based on software ecosystems (SECO). A DevRel team has roles that perform specific activities (e.g., hackathons, developer programs) to achieve the organization’s goals and a better developer experience. Problem: The lack of clarity regarding the nature and set of skills needed by a DevRel professional can negatively impact the performance of related activities and consequently the purpose of SECO. Solution: We investigated a set of DevRel skills for education/training purposes. IS theory: This paper was generated from the perspective of the Theory of Organizational Creativity. This theory provides the key to understanding organizational effectiveness and survival. Method: We performed an opinion survey with 24 participants from ten countries. Results: The nature of DevRel’s professional skills is soft skills in which communication, willingness to learn, teamwork, interpersonal, and listening skills stand out. Hard skills have their share of contribution to DevRel activities and marketing and software programming/development skills stand out. Contributions and Impact in the IS area: The main contribution of the paper is to make a product viable for any organization or individual to be able to develop the skills of a DevRel professional. Topics: Digital and business ecosystems
- Gilberto Aguiar, Avanilde Kemczinski, and Isabela Gasparini. 2016. The automated formation of corporate groups for software projects: A systematic mapping. In Proceedings of the XII Brazilian Symposium on Information Systems on Brazilian Symposium on Information Systems: Information Systems in the Cloud Computing Era-Volume 1. 605–612.Google Scholar
Digital Library
- V. Basili. 1994. GQM approach has evolved to include models.IEEE Software, v. 11, n. 1.(1994).Google Scholar
- Clodis Boscarioli, Renata Araujo, and Rita Suzana. 2017. I GranDSI-BR Grand Research Challenges in Information Systems in Brazil 2016-2026 Organized by.Google Scholar
- Pierre Bourque, Richard E. Fairley, and IEEE Computer Society. 2014. Guide to the Software Engineering Body of Knowledge (SWEBOK(R)): Version 3.0 (3rd ed.). IEEE Computer Society Press, Washington, DC, USA.Google Scholar
- Awdren Fontão, Sergio Cleger-Tamayo, Igor Wiese, Rodrigo Pereira dos Santos, and Arilo Claudio Dias-Neto. 2021. A Developer Relations (DevRel) model to govern developers in Software Ecosystems. Journal of Software: Evolution and Process(2021), e2389.Google Scholar
- Awdren Fontão, Sergio Cleger-Tamayo, Igor Wiese, Rodrigo Pereira dos Santos, and Arilo Claudio Dias-Neto. 2020. On value creation in developer relations (DevRel) a practitioners’ perspective. In Proceedings of the 15th international conference on global software engineering. 33–42.Google ScholarDigital Library
- CC2020 Task Force. 2020. Computing Curricula 2020: Paradigms for Global Computing Education. Association for Computing Machinery, New York, NY, USA.Google Scholar
- César França and Diego Mellet. 2016. Soft Skills Required! Uma Análise da Demanda por Competências Não-Técnicas de Profissionais para a Indústria de Software e Serviços.Google Scholar
- Alfonso Fuggetta and Elisabetta Di Nitto. 2014. Software Process. In Future of Software Engineering Proceedings(Hyderabad, India) (FOSE 2014). Association for Computing Machinery, New York, NY, USA, 1–12. https://doi.org/10.1145/2593882.2593883Google ScholarDigital Library
- Vahid Garousi, Gorkem Giray, Eray Tuzun, Cagatay Catal, and Michael Felderer. 2020. Closing the Gap Between Software Engineering Education and Industrial Needs. IEEE Software 37, 2 (2020), 68–77. https://doi.org/10.1109/MS.2018.2880823Google ScholarCross Ref
- P. Klaus. 2008. The hard truth about soft skills. Workplace lessons smart people wish they’d learned sooner.Harper Collins (2008).Google Scholar
- Tiago Lima and Josiane Porto. 2019. Análise de Soft Skills na Visão de Profissionais da Engenharia de Software. In Anais do IV Workshop sobre Aspectos Sociais, Humanos e Econômicos de Software (Belém). SBC, Porto Alegre, RS, Brasil, 31–40. https://doi.org/10.5753/washes.2019.6407Google Scholar
- Konstantinos Manikas. 2016. Revisiting Software Ecosystems Research: A Longitudinal Literature Study. Journal of Systems and Software 117 (02 2016). https://doi.org/10.1016/j.jss.2016.02.003Google ScholarDigital Library
- Gerardo Matturro, Florencia Raschetti, and Carina Fontán. 2019. A Systematic Mapping Study on Soft Skills in Software Engineering.J. UCS 25, 1, 16–41.(2019).Google Scholar
- Vanessa Milon, Ricardo Araújo, Osenias Oliveira, Andréia Vieira, Adriano Mendes, Luis Braga, and Bruna Ferreira. 2019. Level UP: Mapping Hard Skills of IT Practitioners to support the Project Management. In Proceedings of the XV Brazilian Symposium on Information Systems. 1–7.Google ScholarDigital Library
- Jefferson Seide Molléri, Kai Petersen, and Emilia Mendes. 2016. Survey Guidelines in Software Engineering: An Annotated Review. In Proceedings of the 10th ACM/IEEE International Symposium on Empirical Software Engineering and Measurement (Ciudad Real, Spain) (ESEM ’16). Association for Computing Machinery, New York, NY, USA, Article 58, 6 pages. https://doi.org/10.1145/2961111.2962619Google ScholarDigital Library
- Raphael Oliveira, Camila Ajala, Davi Viana, Bruno Cafeo, and Awdren Fontão. 2021. Developer Relations (DevRel) Roles: an Exploratory Study on Practitioners’ opinions. In Brazilian Symposium on Software Engineering. 363–367.Google ScholarDigital Library
- Matthew Revell and Carla Texeira. 2019. State of Developer Relations 2019.Google Scholar
- Sfia. 2021. The global skills and competency framework for the digital world. https://sfia-online.org/enGoogle Scholar
- Mary Thengvall. 2018. Building a Developer Relations Team. In The Business Value of Developer Relations. Springer, 73–100.Google Scholar
- George Valença and Carina Alves. 2017. A Theory of Power in Emerging Software Ecosystems Formed by Small-to-Medium Enterprises. Journal of Systems and Software 134 (08 2017). https://doi.org/10.1016/j.jss.2017.08.044Google ScholarDigital Library
- F. E. Weinert. 2001. Concepts of Competence: Definition and Selection of Competencies. Theoretical and Conceptual Foundations (DeSeCo). (2001).Google Scholar
- Richard W Woodman, John E Sawyer, and Ricky W Griffin. 1993. Toward a theory of organizational creativity. Academy of management review 18, 2 (1993), 293–321.Google ScholarCross Ref
Index Terms
- A Survey on Skills of DevRel professionals
Recommendations
The Evolving Emphasis on Hard and Soft Skills in the IT Profession
SIGMIS-CPR'18: Proceedings of the 2018 ACM SIGMIS Conference on Computers and People ResearchTechnology IPOs expose Information Technology (IT) firms to significant challenges that are fundamentally different from those faced during the founding or startup stage. To tackle the post-IPO challenges, IT firms pay premium wages to hire professional ...
Soft and Hard Skills of Software Testing Professionals: A Comprehensive Survey
SBQS '23: Proceedings of the XXII Brazilian Symposium on Software QualityThe development of skills and competencies required by computing professionals plays a crucial role in ensuring the quality of software products before their implementation. In particular, the software industry has increasingly sought professionals with ...
The requisite variety of skills for IT professionals
Introduction
IT professionals are beset by ongoing changes in technology and business practices. Some commentators have suggested that, in order to stay competitive, IT professionals should retool themselves to gain competency in specific in-demand ...
Comments