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A Battle of Voices: A Study of the Relationship between Driving Experience, Driving Style, and In-Vehicle Voice Assistant Character

Published: 17 September 2022 Publication History

Abstract

This study extends efforts to understand the interplay of contextual factors in the personalization of in-vehicle voice interfaces. In particular, an online study found that neither aggressiveness nor gender of voice assistants (VAs) would influence users’ attitudes like trust, perceived usefulness and overall positive emotions, towards in-vehicle VAs. Our results contradict the similarity-attraction effect as the VAs’ perceived aggressiveness, and drivers’ preferences for aggressive driving styles did not correlate. In addition, the results showed that prior experiences might affect users’ reliance and trust in VAs. This study also discovered relationships between users’ attitudes to in-vehicle VAs and their age and driving experiences.

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  • (2024)The Intersection of Voice Assistants and Autonomous Vehicles: A Scoping ReviewProceedings of the Human Factors and Ergonomics Society Annual Meeting10.1177/1071181324127590868:1(1795-1801)Online publication date: 29-Aug-2024
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  1. A Battle of Voices: A Study of the Relationship between Driving Experience, Driving Style, and In-Vehicle Voice Assistant Character

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      cover image ACM Conferences
      AutomotiveUI '22: Proceedings of the 14th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
      September 2022
      371 pages
      ISBN:9781450394154
      DOI:10.1145/3543174
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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      Published: 17 September 2022

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      1. Aggressive Driving Scale
      2. in-vehicle voice assistants

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      View all
      • (2024)The Intersection of Voice Assistants and Autonomous Vehicles: A Scoping ReviewProceedings of the Human Factors and Ergonomics Society Annual Meeting10.1177/1071181324127590868:1(1795-1801)Online publication date: 29-Aug-2024
      • (2024)Move, Connect, Interact: Introducing a Design Space for Cross-Traffic InteractionProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785808:3(1-40)Online publication date: 9-Sep-2024
      • (2024)`Baymax' or `RoboCop'? Exploring Different Feminine Avatar Personalities for Shared Automated VehiclesProceedings of Mensch und Computer 202410.1145/3670653.3670682(256-268)Online publication date: 1-Sep-2024
      • (2024)Designing for Harm Reduction: Communication Repair for Multicultural Users' Voice InteractionsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642900(1-17)Online publication date: 11-May-2024
      • (2023)Speaking with My Screen Reader: Using Audio Fictions to Explore Conversational Access to InterfacesProceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3597638.3608404(1-18)Online publication date: 22-Oct-2023

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