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“Listen to Music, Listen to Yourself”: Design of a Conversational Agent to Support Self-Awareness While Listening to Music

Published: 19 April 2023 Publication History

Abstract

Music can affect the human brain and cognition. Melodies and lyrics that resonate with us can awaken our inner feelings and thoughts; being in touch with these feelings and expressing them allow us to understand ourselves better and increase our self-awareness. To support self-awareness elicited by music, we designed a novel conversational agent (CA) that guides users to become self-aware and express their thoughts when they listen to music. Moreover, we investigated two prominent design factors in the CA, proactive guidance and social information. We then conducted a 2x2 between-subjects experiment (N = 90) to investigate how the two design factors affect self-awareness, user acceptance, and mental well-being. The results of a five-day user study reveal that high proactive guidance and social information increased self-awareness, but high proactive guidance tended to influence perceived autonomy and usefulness negatively. Further, users’ subjective feedback revealed the CA’s potential to support mental well-being.

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CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
April 2023
14911 pages
ISBN:9781450394215
DOI:10.1145/3544548
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Author Tags

  1. Listening to music
  2. chatbot
  3. emotional well-being
  4. self-determination theory
  5. user engagement

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  • Hong Kong Baptist University IG-FNRA
  • Hong Kong Baptist University Start-up Grant
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