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Honorable Mention

Point of no Undo: Irreversible Interactions as a Design Strategy

Published:19 April 2023Publication History

ABSTRACT

Despite irreversibility being omnipresent in the lifeworld, research on interactions making use of irreversibility in computing systems is still in the early stages. User freedom – provided by the undo functionality – is considered to be a pillar of “usable” computer systems, overcoming irreversibility. Within this paper, we set up a thought experiment, challenging the “undo feature” and instead take advantage of irreversibility in the interaction with physical computing systems (tangibles, robots, etc). First, we present three material speculations, each inherently utilizing irreversibility. Second, we elaborate on the concept of irreversible interactions by contextualizing our work with critical HCI discourses and deducing three design strategies. Finally, we discuss irreversibility as a design element for self-reflection, meaningful acting, and a sustainable relationship with technology. While previously individual aspects of irreversibility have been explored, we contribute a comprehensive discussion of irreversible interactions in HCI presenting artifacts, a conceptualization, design strategies, and application purposes.

Footnotes

  1. 1 In the following, we will refer to the human in interaction as actant to differentiate from study (participant) and usability (user) contexts.

    Footnote
  2. 2 www.nngroup.com/articles/ten-usability-heuristics

    Footnote
  3. 3 All participants of the system evaluations agreed that their data may be used for scientific publication in anonymized form and were compensated fairly. All participants’ quotes have been translated into English.

    Footnote
  4. 4 As is usual for studies within the scope of smaller research projects and university theses.

    Footnote
  5. 5 https://artelectronicmedia.com/en/artwork/helena-by-marco-evaristti/

    Footnote
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  1. Point of no Undo: Irreversible Interactions as a Design Strategy

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