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How do employees imagine AI they want to work with: A drawing study

Published: 19 April 2023 Publication History

Abstract

Perceptions about AI influence the attribution of characteristics and the interaction with AI. To find out how workers imagine an AI they would like to work with and what characteristics they attribute to it, we asked 174 working individuals to draw an AI they would like to work with, to report five adjectives they associate with their drawing and to evaluate the drawn and three other, typical AI representations (e.g. robot, smartphone) either presented as male or female. Participants mainly drew humanoid or robotic AIs. The adjectives that describe AI mainly referred to the inner characteristics, capabilities, shape, or relationship types. Regarding the evaluation, we identified four dimensions (warmth, competence, animacy, size) that can be reproduced for male and female AIs and different AI representations. This work addresses diverse conceptions of AI in the workplace and shows that human-centered AI development is necessary to address the huge design space.

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  • (2024)Hiring an AI: Incorporating Personnel Selection Methods in User-Centered Design to Design AI Agents for Safety-Critical DomainsAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685418(1-9)Online publication date: 13-Oct-2024
  • (2024)Gender Differences and Social Design in Human-AI Collaboration: Insights from Virtual Cobot Interactions Under Varying Task LoadsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650827(1-8)Online publication date: 11-May-2024
  • (2024)The Effects of Expertise, Humanness, and Congruence on Perceived Trust, Warmth, Competence and Intention to Use Embodied AIExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650749(1-9)Online publication date: 11-May-2024

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  1. How do employees imagine AI they want to work with: A drawing study

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    cover image ACM Conferences
    CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
    April 2023
    3914 pages
    ISBN:9781450394222
    DOI:10.1145/3544549
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    Published: 19 April 2023

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    1. artificial intelligence
    2. drawings
    3. representation
    4. user-centered
    5. warmth and competence

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    • (2024)Hiring an AI: Incorporating Personnel Selection Methods in User-Centered Design to Design AI Agents for Safety-Critical DomainsAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685418(1-9)Online publication date: 13-Oct-2024
    • (2024)Gender Differences and Social Design in Human-AI Collaboration: Insights from Virtual Cobot Interactions Under Varying Task LoadsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650827(1-8)Online publication date: 11-May-2024
    • (2024)The Effects of Expertise, Humanness, and Congruence on Perceived Trust, Warmth, Competence and Intention to Use Embodied AIExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650749(1-9)Online publication date: 11-May-2024

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