Nikolas Martelaro
Debargha Dey
Gary Burnett
Andreas Löcken
ABSTRACT
Autonomous shared ride vehicles may be prone to similar social issues and non-ideal passenger behaviors as today’s public transit. Such issues may include passengers littering, harassing others, and creating an environment that is generally unpleasant for riders. Transportation user experience designers should preemptively consider such scenarios early in their design work to help develop possible interfaces to manage social order and maintain good rider experience. Through a short video prototype, we present three possible non-ideal scenarios that may occur on shared autonomous shuttles and provide three potential solutions to begin a discussion around how to design for such non-ideal situations.
Supplemental Material
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Index Terms
- How to Manage Social Order in Shared Automated Vehicles
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