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Which Voice Do You want To Hear From Your Automated Vehicle? User Preference on In-Vehicle Intelligent Agent Voice in Automated Vehicles

Published: 17 September 2022 Publication History

Abstract

Voice characteristics are important considerations when designing in-vehicle intelligent agents (IVIAs). We aimed to investigate the relationship between AVs' appearance and IVIAs voices. A user experiment on the preference for voices of IVIAs in AVs was designed and conducted to achieve the objective. In the experiment, 84 voices were created with the combinations of gender, communication style, and situations. The Participants were asked to select one of two voices after playing two randomly selected voices, and a total of 798 selection data was collected. We found their preferences by analyzing the ratio of selection frequency in different categories. Among two vehicle appearance features, significant differences were only found depending on the vehicle type. This experiment was a preliminary study to investigate user preference for IVIA's voices from various perspectives. We hope that this effort will contribute to developing and designing IVIAs.

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cover image ACM Conferences
AutomotiveUI '22: Adjunct Proceedings of the 14th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
September 2022
225 pages
ISBN:9781450394284
DOI:10.1145/3544999
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Publication History

Published: 17 September 2022

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Author Tags

  1. Automated Vehicle
  2. In-Vehicle Intelligent Agents
  3. Voice of Intelligent Agent

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