research-article

Meaningful Telerobots in Informal Care: A Conceptual Design Case

Authors:

Judith Dörrenbächer,

Thomas Weisswange,

Christian Goerick,

Marc HassenzahlAuthors Info & Claims

NordiCHI '22: Nordic Human-Computer Interaction Conference

Article No.: 46, Pages 1 - 11

https://doi.org/10.1145/3546155.3546696

Published: 08 October 2022 Publication History

Abstract

While telerobots offer potentially unique ways to shape human-human relationships, current concepts often imitate existing practices, such as face-to-face conversations. Using the example of informal care, we explored whether the explicit use of the unique possibilities provided by telerobots can lead to meaningful extended or unique care practices. Initial in-depth conversations with five caregivers and care recipients about their care practices revealed three types of “care visits” (i.e., dedicated, short/spontaneous, reciprocal) as well as what makes them positive (e.g., mutuality, routine, autonomy). We combined this with the unique opportunities telerobots offer, such as masking the feelings of the caregiver. These were further condensed into three video prototypes of potential, robot-mediated care practices and further critically reflected together with the five participants. All in all, telerobots offer opportunities to strengthen relational autonomy, to disentangle roles and to establish less demanding or more activity-based forms of sociability in informal care relations.

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Cited By

Vetter RDobrosovestnova AFrijns HVogel LBrunnmayr KFrauenberger C(2024)From care practices to speculative vignettes–design considerations for robots in good careFrontiers in Robotics and AI10.3389/frobt.2024.134736711Online publication date: 9-Aug-2024
https://doi.org/10.3389/frobt.2024.1347367
Krapp ENeuhaus RHassenzahl MLaschke M(2024)In a Quasi-Social Relationship With ChatGPT. An Autoethnography on Engaging With Prompt-Engineered LLM PersonasProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685501(1-16)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685501
Sheahan JCardamone EVines J(2024)Exploring Generative Postcard Futures with Older AdultsAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685502(1-6)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3677045.3685502
Show More Cited By

Index Terms

Meaningful Telerobots in Informal Care: A Conceptual Design Case
1. Human-centered computing
  1. Interaction design
    1. Interaction design process and methods

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NordiCHI '22: Nordic Human-Computer Interaction Conference

October 2022

1091 pages

ISBN:9781450396998

DOI:10.1145/3546155

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NordiCHI '22: Nordic Human-Computer Interaction Conference

October 8 - 12, 2022

Aarhus, Denmark

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Vetter RDobrosovestnova AFrijns HVogel LBrunnmayr KFrauenberger C(2024)From care practices to speculative vignettes–design considerations for robots in good careFrontiers in Robotics and AI10.3389/frobt.2024.134736711Online publication date: 9-Aug-2024
https://doi.org/10.3389/frobt.2024.1347367
Krapp ENeuhaus RHassenzahl MLaschke M(2024)In a Quasi-Social Relationship With ChatGPT. An Autoethnography on Engaging With Prompt-Engineered LLM PersonasProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685501(1-16)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685501
Sheahan JCardamone EVines J(2024)Exploring Generative Postcard Futures with Older AdultsAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685502(1-6)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3677045.3685502
Frijns HVetter RHirschmanner MGrabler RVogel LKoeszegi S(2024)Co-design of Robotic Technology with Care Home Residents and Care WorkersProceedings of the 17th International Conference on PErvasive Technologies Related to Assistive Environments10.1145/3652037.3652070(177-186)Online publication date: 26-Jun-2024
https://dl.acm.org/doi/10.1145/3652037.3652070
Wenhart CHassenzahl M(2024)There is an “I” in “We”: Relatedness Technologies Viewed Through the Lens of the Need for AutonomyExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650985(1-7)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3650985
Elmimouni HRode JŠabanović S(2024)Articulation work for supporting the values of students attending class via telepresence robotsInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2024.103318190(103318)Online publication date: Oct-2024
https://doi.org/10.1016/j.ijhcs.2024.103318

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