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Evaluation of Common External Communication Concepts of Automated Vehicles for People With Intellectual Disabilities

Published: 20 September 2022 Publication History

Abstract

With the future availability of highly automated vehicles (AVs), vulnerable road users (VRUs) will encounter vehicles without human operators. To compensate for the lack of eye contact, realizing communication via external human-machine interfaces (eHMIs) is planned. The adequacy of this regarding people with intellectual disabilities (IDs) is, however, still unknown. This work compares eHMI concepts by their perceived user experience (UX) for people with and without ID to evaluate the inclusiveness of current eHMI concepts. We analyzed related work and derived two representative concepts for a visual and an auditory eHMI. Subsequently, a survey of N=120 participants (64 with, 56 without ID) was performed, comparing the perceived UX of the selected eHMI concepts for visual, auditory, and combined modalities, and a baseline without eHMI using videos of simulations. We then had them assessed using the modified user experience questionnaire - short (UEQ-S). We found that auditory eHMIs performed worse than visual or multi-modal ones, and multi-modal concepts performed worse for people with ID in terms of pragmatic quality and crossing decisions. Our insights can be taken by both industry and academia, to make AVs more inclusive.

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cover image Proceedings of the ACM on Human-Computer Interaction
Proceedings of the ACM on Human-Computer Interaction  Volume 6, Issue MHCI
MHCI
September 2022
852 pages
EISSN:2573-0142
DOI:10.1145/3564624
Issue’s Table of Contents
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Published: 20 September 2022
Published in PACMHCI Volume 6, Issue MHCI

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  1. accessibility
  2. automated vehicles
  3. ehmi
  4. learning disorder
  5. vulnerable road-users

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  • (2024)Multi-Modal eHMIs: The Relative Impact of Light and Sound in AV-Pedestrian InteractionProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642031(1-16)Online publication date: 11-May-2024
  • (2024)PedSUMO: Simulacra of Automated Vehicle-Pedestrian Interaction Using SUMO To Study Large-Scale EffectsProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3637478(890-895)Online publication date: 11-Mar-2024
  • (2024)Is Silent External Human–Machine Interface (eHMI) Enough? A Passenger-Centric Study on Effective eHMI for Autonomous Personal Mobility Vehicles in the FieldInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2306426(1-15)Online publication date: 6-Feb-2024
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