Mohammed Awad
ABSTRACT
Over the past few years, we have seen a rise in spoofed content across the Internet, including fake news and fake reviews. Fake news is false information that imitates real news intending to damage a reputation or make financial gains. Similarly, fake online reviews, commonly referred to as opinion spamming, have impacted customers and retailers. The main problem is that there is no efficient way to distinguish between genuine and fake reviews; even humans find it difficult to do so. This paper compares two tools used to detect opinion spamming and analyzes their results. We have compiled our research using 100 reviews from travelers who evaluated Istanbul's top five best-value hotels.
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Index Terms
- Opinion Spamming: Analyzing the Accuracy of Online Detection Tools
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