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View all- Huo JGong LXi YChen YChen DYang Q(2024)Mind the voice! The effect of service robot voice vividness on service failure toleranceJournal of Travel & Tourism Marketing10.1080/10548408.2024.242509542:1(1-19)Online publication date: 29-Nov-2024
- Hsu LKhoo WRandall NKamino WJoshi SSato HCrandall DTsui KŠabanović S(2023)Finding its Voice: The Influence of Robot Voice on Fit, Social Attributes, and Willingness to Use Among Older Adults in the U.S. and Japan2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)10.1109/RO-MAN57019.2023.10309390(2072-2079)Online publication date: 28-Aug-2023