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The Virtual Maze: a Tool for Measuring Trust towards Virtual Humans

Published: 22 December 2023 Publication History

Abstract

This demo presents an innovative and validated method for measuring interpersonal trust in virtual humans as social interaction partners. In our design, participants are tasked to navigate through a virtual reality maze and interact with a virtual human, seeking advice on which path to take. By carefully designing the experiments and context, we induced participants to believe that they are interacting with a real person. A validation study, manipulating virtual humans' appearance, tone of voice, and engagement, revealed that the frequency of advice-seeking in the maze correlates with participants' evaluation of interpersonal trust towards virtual humans. Thus, our paradigm represents a valuable research tool for studying trust in virtual reality.

References

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Jascha Achenbach, Thomas Waltemate, Marc Erich Latoschik, and Mario Botsch. 2017. Fast generation of realistic virtual humans. In Proceedings of the 23rd ACM Symposium on Virtual Reality Software and Technology (Gothenburg Sweden, 2017-11-08). ACM, 1--10. https://doi.org/10.1145/3139131.3139154
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David Chan. 2008. So Why Ask Me? Are Self-Report Data Really That Bad? In Statistical and Methodological Myths and Urban Legends. Routledge, 28.
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Fabrice Clément, Melissa Koenig, and Paul Harris. 2004. The Ontogenesis of Trust. Mind & Language 19, 4 (2004), 360--379. https://doi.org/10.1111/j.0268-1064.2004.00263.x
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Joanna Hale, Madeleine EM Payne, Kathryn M Taylor, Davide Paoletti, and Antonia F De C Hamilton. 2018. The virtual maze: A behavioural tool for measuring trust. Quarterly Journal of Experimental Psychology 71, 4 (April 2018), 989--1008. https://doi.org/10.1080/17470218.2017.1307865
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Jinghuai Lin, Johrine Cronjé, Ivo Käthner, Paul Pauli, and Marc Erich Latoschik. 2023. Measuring Interpersonal Trust towards Virtual Humans with a Virtual Maze Paradigm. (2023), 1--11. https://doi.org/10.1109/TVCG.2023.3247095 Conference Name: IEEE Transactions on Visualization and Computer Graphics.
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Ye Pan and Anthony Steed. 2016. A Comparison of Avatar-, Video-, and Robot-Mediated Interaction on Users' Trust in Expertise. Frontiers in Robotics and AI 3 (March 2016). https://doi.org/10.3389/frobt.2016.00012
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Published In

cover image ACM Conferences
IVA '23: Proceedings of the 23rd ACM International Conference on Intelligent Virtual Agents
September 2023
376 pages
ISBN:9781450399944
DOI:10.1145/3570945
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 December 2023

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Author Tags

  1. behavioural measurement paradigm
  2. social VR
  3. specific interpersonal trust
  4. trustworthiness
  5. virtual human
  6. virtual reality

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  • Extended-abstract
  • Research
  • Refereed limited

Funding Sources

  • European Union?s Horizon 2020 research and innovation programme

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IVA '23
Sponsor:

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Overall Acceptance Rate 53 of 196 submissions, 27%

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