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Inter-Organizational System Integration: Introducing Compromise as a Key Construct for Manufacturing Firms and Their Suppliers

Published: 16 November 2022 Publication History

Abstract

Manufacturing firms have increasingly relied on inter-organizational systems (IOS) to facilitate inter-firm transactions and integration with suppliers. However, they frequently face various impediments, such as adversarial behaviours and misalignments, when trying to integrate with IOS (i.e., IOS integration or IT/IS integration). Based on the perspectives of mutual adaptation of technology and organization and socio-technical systems, this study develops two compromise constructs critical for IOS integration: inter-firm process compromise and technology compromise. These two compromise constructs, treated as neutral alignment, are proposed to affect the achievement of higher IOS integration. Based on 146 matched-pair samples, the findings demonstrate the importance of technology and inter-firm process compromises in achieving greater IOS integration, which, in turn, enables higher inter-firm dependence and operational performance. This research provides theoretical and practical implications that contribute to our understanding of the role of compromise in facilitating IOS integration. The implications should serve as an important basis for future research in examining IOS integration.

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  • (2023)Determinants and Influences of Information Systems Integration in a Public Higher Education ContextInternational Journal of Asian Business and Information Management10.4018/IJABIM.33098714:1(1-24)Online publication date: 27-Sep-2023
  • (2023)The Impact of Supply Chain Integration to Supply Chain Responsiveness in Chinese Electronics Manufacturing CompaniesSage Open10.1177/2158244023121907013:4Online publication date: 26-Dec-2023

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cover image ACM SIGMIS Database: the DATABASE for Advances in Information Systems
ACM SIGMIS Database: the DATABASE for Advances in Information Systems  Volume 53, Issue 4
November 2022
87 pages
ISSN:0095-0033
EISSN:1532-0936
DOI:10.1145/3571823
Issue’s Table of Contents
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Published: 16 November 2022
Published in SIGMIS Volume 53, Issue 4

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Author Tags

  1. compromise
  2. inter-organizational system integration
  3. misalignment
  4. mutual adaptation of technology and organization
  5. socio-technical systems
  6. supply chains

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  • (2023)Determinants and Influences of Information Systems Integration in a Public Higher Education ContextInternational Journal of Asian Business and Information Management10.4018/IJABIM.33098714:1(1-24)Online publication date: 27-Sep-2023
  • (2023)The Impact of Supply Chain Integration to Supply Chain Responsiveness in Chinese Electronics Manufacturing CompaniesSage Open10.1177/2158244023121907013:4Online publication date: 26-Dec-2023

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