Jantakan Laokitpanich
ABSTRACT
Heuristic evaluation is a method for evaluating the usability of user interface design. Evaluators inspect the user interface on each screen and compare it with usability design guidelines or heuristics whether there are any design violations. However, there may be many usability design guidelines and many screens to inspect, so design violations may be overlooked and not be detected accurately and completely regarding usability design guidelines. This research collects and improves the design guidelines for senior citizens to provide specific usability design guidelines for mobile applications for the seniors. The resulting guidelines are divided into 12 categories, with a total of 78 guidelines. Also, a usability evaluation tool has been developed for inspection of Android Applications source code based on 19 guidelines that can be automatically evaluated. In an experiment to evaluate usability of three Android Applications for the seniors against the 19 guidelines that can be automatically evaluated, it is found that the usability evaluation tool can identify design violations that are missed by the evaluators. Also, there are a small number of design violations that are missed by the tool due to the limitation of its source code inspection. In an experiment to evaluate time efficiency, it is found that the tool can help reduce evaluation time.
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Index Terms
- Heuristic-Based Usability Evaluation Tool for Android Applications for Senior Citizens
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