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Re-examining Moral Hazard under Inattention: New Evidence from Behavioral Data in Auto Insurance

Published:07 July 2023Publication History

ABSTRACT

This paper uses novel sensor data to study drivers' risky phone use behavior. The results challenge the conventional wisdom of moral hazard in insurance. We first identify handheld phone use behavior ("HPU") and quantify its causal impact on accident likelihood ("riskiness") using exhaustive fixed-effect models. We then find HPU to be risky but insensitive to both insurance coverage changes and weather shocks that increase its riskiness. This contradicts the prevailing theoretical prediction and empirical studies that have thus far relied on claims data alone. On the other hand, an experiment with a one-time text-message warning led to a persistent 15% HPU reduction. Drivers' inattention to risk thus limits moral hazard.

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          cover image ACM Conferences
          EC '23: Proceedings of the 24th ACM Conference on Economics and Computation
          July 2023
          1253 pages
          ISBN:9798400701047
          DOI:10.1145/3580507

          Copyright © 2023 ACM

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          New York, NY, United States

          Publication History

          • Published: 7 July 2023

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