Sabina Belyaeva
ABSTRACT
Information technology has penetrated into all spheres of activity, and the business sphere is not an exception. The uninterrupted and efficient operation of these technologies guarantees the efficiency of business processes and the entire work of the company. The most significant way to improve the business is by impressing customers and keeping them satisfied. If customers cannot get the service, they turn to the competitors. The first step to their satisfaction is the fulfillment of the promises made by the business. The customers come to the service with certain expectations. And one of the most crucial expectations is getting the service when they need it. Any compromise with availability has serious effects on business. Therefore, it is important to control and ensure the availability of the company’s service from necessary places on the planet. For checking the availability of the service, the organization can implement the approach of using special internet services, but they do not look reliable. To increase trust between the parties, it is necessary to implement blockchain technology. The paper presents the blockchain-based availability testing service. The service allows organizations not only to verify the accuracy of the work done but also allows checking the availability from the special places.
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Index Terms
- AmIOnline: Blockchain-based Availability Testing Service
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