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Docent: Digital Operation-Centric Elicitation of Novice-friendly Tutorials

Published:29 October 2023Publication History

ABSTRACT

Nowadays, novice users often turn to digital tutorials for guidance in software. However, searching and utilizing the tutorial remains a challenge due to the request for proper problem articulation, extensive searches and mind-intensive follow-through. We introduce "Docent", a system designed to bridge this knowledge-seeking gap. Powered by Large Language Models (LLMs), Docent takes vague user input and recent digital operation contexts to reason, seek, and present the most relevant tutorials in-situ. We assume that Docent smooths the user experience and facilitates learning of the software.

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      • Published in

        cover image ACM Conferences
        UIST '23 Adjunct: Adjunct Proceedings of the 36th Annual ACM Symposium on User Interface Software and Technology
        October 2023
        424 pages
        ISBN:9798400700965
        DOI:10.1145/3586182

        Copyright © 2023 Owner/Author

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        Publication History

        • Published: 29 October 2023

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