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Temporal Conformity-aware Hawkes Graph Network for Recommendations

Published: 13 May 2024 Publication History

Abstract

Many existing recommender systems (RSs) assume user behavior is governed solely by their interests. However, the peer effect often influences individual decision-making, which leads to conformity behavior. Conventional solutions that eliminate indiscriminately such bias may cause RSs to neglect valuable information and depersonalize the recommendation results. Also, conformity can transform into user interest, e.g., discovering new tastes after a glance at popular music. By better representing different forms of conformity influence, we can do a better job at interest mining and debiasing. In certain extreme circumstances, the herd effect may be exacerbated by user anxiety with uncertainty (e.g., panic buying during the COVID-19 pandemic). RSs may thus fail to respond in time due to sudden and dramatic changes. Moreover, many existing studies potentially conflate conformity bias with popularity bias and lump together various factors responsible for differences in popularity. In this paper, we identify two distinct types of conformity behavior: informational conformity and normative conformity. To address this, we introduce the TCHN model, which utilizes attentional Hawkes processes to disentangle user self-interest and conformity in a personalized manner. Our approach incorporates temporal graph attention networks to capture users' stable and volatile dynamics. We conduct experiments on three real-world datasets, which uncover diverse levels of conformity among users. The results show that TCHN excels in recommendation accuracy, diversity, and fairness across various user groups.

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    cover image ACM Conferences
    WWW '24: Proceedings of the ACM Web Conference 2024
    May 2024
    4826 pages
    ISBN:9798400701719
    DOI:10.1145/3589334
    This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike International 4.0 License.

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    Published: 13 May 2024

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    Author Tags

    1. conformity
    2. hawkes process
    3. recommendations
    4. temporal graph attention network
    5. user interest

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    • Australian Research Council Discovery Grant
    • ARC Centre of Excellence for Automated Decision-Making and Society

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    WWW '24: The ACM Web Conference 2024
    May 13 - 17, 2024
    Singapore, Singapore

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