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Mitigating Bias in GLAM Search Engines: A Simple Rating-Based Approach and Reflection

Published: 05 September 2023 Publication History

Abstract

Galleries, Libraries, Archives and Museums (GLAM) institutions are increasingly opening up their digitised collections and associated data for engagement online via their own websites/search engines and for reuse by third parties. Although bias in GLAM collections is inherent, bias in the search engines themselves can be rated. This work proposes a bias rating method to reflect on the use of search engines in the GLAM sector along with strategies to mitigate bias. The application of this to an existing large art collection shows the applicability of the proposed method and highlights a range of existing issues.

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        cover image ACM Conferences
        HT '23: Proceedings of the 34th ACM Conference on Hypertext and Social Media
        September 2023
        334 pages
        ISBN:9798400702327
        DOI:10.1145/3603163
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        Published: 05 September 2023

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        1. GLAM
        2. bias
        3. reflections
        4. search engines

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