Adriana Zait
ABSTRACT
The present study suggests a general framework for better addressing desired changes in the public sector, including transportation and mobility, besides all other objectives related to smarter cities and sustainable goals. It focuses on social innovation as a starting point and root for all long term transformations, those that take place below the visible, surface part of any change process – the transformations defining mindsets and system changes. The aim of the paper is to identify the main questions we need to ask when engaging in a process of public sector with larger and complex societal intended consequences. The suggested framework is based on a literature review and a concept testing stage, during a Think Tank on social innovation in times of crises.
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Index Terms
- Social innovation – the root of all public sector transformations
Index terms have been assigned to the content through auto-classification.
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