Sabina Akram
ABSTRACT
Recruitment bots are becoming increasingly popular, but there is limited research on how human-centered design principles guide their development. This study aims to address this gap by providing insights into the design of recruitment chatbots that prioritize human-centered principles and improve the overall experience for their final users. Semi-structured interviews with 4 recruiters and 6 job seekers were conducted to investigate their experiences with recruitment procedures and their perspectives on how chatbots could influence their experiences. The study revealed insights related to the impact of chatbots on the user experience and their acceptability in the context of human-centeredness, thus contributing to the development of next-generation, human-in-the-loop chatbot recruitment systems.
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Index Terms
- Recruitment Chatbot Acceptance in Company Practices: An Elicitation Study
Index terms have been assigned to the content through auto-classification.
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