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Perspectives: Creating Inclusive and Equitable Hybrid Meeting Experiences

Published: 04 October 2023 Publication History

Abstract

With the shift to hybrid meetings in work spaces, there is an increasing need to create a more inclusive hybrid meeting experience where people meeting together in a room interact with those joining remotely. This paper describes a design exploration, implementation, and evaluation of Perspectives, a novel hybrid meeting system that aimed to create an inclusive and equitable space for hybrid meetings. Perspectives digitally composites everyone into a virtual room so that each person has a unique but spatially consistent viewpoint into the meeting. The user study compared Perspectives with three commercially available UX designs for hybrid meetings: Gallery, Together Mode, and Front Row. Results from this study revealed key benefits of Perspectives, including supporting natural interactions, creating a strong sense of co-presence, and reducing cognitive load. Results from the study also helped iterate on the design principles of Perspectives, which offer important insights on supporting hybrid meetings.

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    cover image Proceedings of the ACM on Human-Computer Interaction
    Proceedings of the ACM on Human-Computer Interaction  Volume 7, Issue CSCW2
    CSCW
    October 2023
    4055 pages
    EISSN:2573-0142
    DOI:10.1145/3626953
    Issue’s Table of Contents
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    Publication History

    Published: 04 October 2023
    Published in PACMHCI Volume 7, Issue CSCW2

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    Author Tags

    1. collaboration
    2. consistency
    3. design
    4. first-person view
    5. hybrid
    6. inclusion effectiveness
    7. perspective view
    8. self-view
    9. spatiality
    10. video meetings

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