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Exploring the Opportunity of Augmented Reality (AR) in Supporting Older Adults to Explore and Learn Smartphone Applications

Published: 11 May 2024 Publication History

Abstract

The global aging trend compels older adults to navigate the evolving digital landscape, presenting a substantial challenge in mastering smartphone applications. While Augmented Reality (AR) holds promise for enhancing learning and user experience, its role in aiding older adults’ smartphone app exploration remains insufficiently explored. Therefore, we conducted a two-phase study: (1) a workshop with 18 older adults to identify app exploration challenges and potential AR interventions, and (2) tech-probe participatory design sessions with 15 participants to co-create AR support tools. Our research highlights AR’s effectiveness in reducing physical and cognitive strain among older adults during app exploration, especially during multi-app usage and the trial-and-error learning process. We also examined their interactional experiences with AR, yielding design considerations on tailoring AR tools for smartphone app exploration. Ultimately, our study unveils the prospective landscape of AR in supporting the older demographic, both presently and in future scenarios.

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  • (2024)Empowering Autonomous Digital Learning for Older AdultsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651133(1-6)Online publication date: 11-May-2024

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cover image ACM Conferences
CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems
May 2024
18961 pages
ISBN:9798400703300
DOI:10.1145/3613904
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  1. augmented reality
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  • (2024)Empowering Autonomous Digital Learning for Older AdultsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651133(1-6)Online publication date: 11-May-2024

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