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“Vulnerable, Victimized, and Objectified”: Understanding Ableist Hate and Harassment Experienced by Disabled Content Creators on Social Media

Published: 11 May 2024 Publication History

Abstract

Content creators (e.g., gamers, activists, vloggers) with marginalized identities are at-risk of experiencing hate and harassment. This paper examines the ableist hate and harassment that disabled content creators experience on social media. Through surveys (N=50) and interviews (N=20) with disabled creators, we developed a taxonomy of 11 types of ableist hate and harassment (e.g., eugenics-related speech, denial and stigmatization of accessibility) and outlined how ableism harms creators’ well-being and content creation practices. Using statistical modeling, we investigated differences in ableist experiences given creators’ intersecting identities such as race and sexuality. We found that LGBTQ disabled creators face significantly more ableist hate compared to non-LGBTQ disabled creators. Lastly, we discuss our findings through an infrastructure lens to highlight how disabled creators experience platform-enabled ableism, undergo labor to cope with hate, and develop strategies to safeguard against future hate.

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DOCX File - Survey Materials
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cover image ACM Conferences
CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems
May 2024
18961 pages
ISBN:9798400703300
DOI:10.1145/3613904
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View all
  • (2025)Building Solidarity Amid Hostility: Experiences of Fat People in Online CommunitiesProceedings of the ACM on Human-Computer Interaction10.1145/37011869:1(1-27)Online publication date: 10-Jan-2025
  • (2024)“I Try to Represent Myself as I Am”: Self-Presentation Preferences of People with Invisible Disabilities through Embodied Social VR AvatarsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675620(1-15)Online publication date: 27-Oct-2024
  • (2024)‘Tumblr didn’t really give me sex ed, it more gave me like, Queer ed’: how 2SLGBTQ+ people with developmental disabilities use social media for informationSex Education10.1080/14681811.2024.2436998(1-16)Online publication date: 11-Dec-2024

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