research-article

Networks of care in digital domestic labour economies

Authors:

Adrian Petterson,

Isabella Jaimes Rodriguez,

Olivia Doggett,

Priyank ChandraAuthors Info & Claims

CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems

Article No.: 530, Pages 1 - 16

https://doi.org/10.1145/3613904.3642200

Published: 11 May 2024 Publication History

Abstract

Care work has long been relegated to private households and small communities, however, with the entry of digital marketplaces, it is becoming part of public economic spheres. While care work has been generally devalued and understudied, it is a complex practice embedded in a network of economic transactions, social relations, material conditions, and socio-cultural norms. This paper explores the care giving networks among migrant house-cleaners guided by Tronto’s ‘care ethics’ and Puig de la Bellacasa’s ‘matters of care’. We interviewed 19 Latino house-cleaners in Toronto to understand their care practices and networks. Our analysis identifies gaps in our participants’ care networks. We create a new term, lateral care, to explicate the digital communities of care practice our participants formed. We conclude with implications for the future design of technologies for labor economies that attend to concerns of care.

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Cited By

Thuppilikkat ADhar DChandra P(2024)Union Makes Us Strong: Space, Technology, and On-Demand Ridesourcing Digital Labour PlatformsProceedings of the ACM on Human-Computer Interaction10.1145/36870028:CSCW2(1-36)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687002

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Networks of care in digital domestic labour economies

Index terms have been assigned to the content through auto-classification.

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CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems

May 2024

18961 pages

ISBN:9798400703300

DOI:10.1145/3613904

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Monash University
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The Australian National University
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Julie R. Williamson
University of Glasgow
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Corina Sas
Lancaster University
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Max L. Wilson
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Phoebe Toups Dugas
Monash University/New Mexico State University
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Thuppilikkat ADhar DChandra P(2024)Union Makes Us Strong: Space, Technology, and On-Demand Ridesourcing Digital Labour PlatformsProceedings of the ACM on Human-Computer Interaction10.1145/36870028:CSCW2(1-36)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687002

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