Yong Zeng
ABSTRACT
Most central banks around the world explore issuing retail central bank of digital currencies (CBDCs), China is one of the few countries that have made substantial progress. Compared to highly popular mobile payment, e-CNY is not widely used in pilot cities. An empirical study was carried out from the perspective of users, incorporating individual differences and e-CNY system characteristics into an expanded technology acceptance model. The results show that innovation has a significant effect on perceived ease of use, security and reachability have a significant effect on perceived usefulness, Meanwhile, there are no significant differences in model fit between early adopters and late adopters, and users perceive e-CNY payment attributes rather than cash value. Our study helps financial institutions to promote that CBDC should select the innovation-aware population and develop the financial value of e-CNY. Moreover, our study points to future research directions.
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Index Terms
- An empirical study on intention of e-CNY from users' perspectives under background of mobile commerce
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