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Towards Explainable Recommender Systems for Illiterate Users

Published:04 December 2023Publication History

ABSTRACT

Explainable AI (XAI) has emerged in recent years as a set of techniques to build systems that enable humans to understand the outcomes produced by artificial intelligent entities. Although these initiatives have advanced over the past few years, most approaches focus on explanations that are meant for literate or even skilled end users such as engineers, researchers etc. Few works available in the literature address the needs of illiterate end-users in XAI (illiterate centered design). This paper proposes a generic model to extract the contents of explanations from a given explainable AI system, and translate them into a representation format that illiterate end users may understand. The usefulness of the model is shown by reference to an application of a food recommender system.

References

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  1. Towards Explainable Recommender Systems for Illiterate Users

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    • Published in

      cover image ACM Other conferences
      HAI '23: Proceedings of the 11th International Conference on Human-Agent Interaction
      December 2023
      506 pages
      ISBN:9798400708244
      DOI:10.1145/3623809

      Copyright © 2023 Owner/Author

      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 4 December 2023

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      Overall Acceptance Rate121of404submissions,30%
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