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LLMs in Design Thinking: Autoethnographic Insights and Design Implications

Published: 26 December 2023 Publication History

Abstract

This article presents an autoethnographic exploration of the use of Large Language Models (LLMs) in the context of design thinking. Through personal narratives and reflections, the author examines his experiences integrating LLMs as tools to support and enhance the design thinking process. The article discusses the benefits, challenges, and transformative potential of ChatGPT and Google Bard in facilitating ideation, prototyping, and user-centered design. Drawing on personal anecdotes and observations, the author offers insights into the impact of LLMs on idea generation, problem-solving, and collaboration within the design thinking framework. This autoethnographic approach provides a unique perspective on the integration of LLMs in design thinking, shedding light on their potentials as tools for innovation and fostering the insights of their implications for design practitioners and UX researchers. These insights were also used to develop design implications for designing interactions for LLMs, including the concept of Dynamic LLM Enabled Documents.

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Zamfirescu-Pereira, J., Wong, R. Y., Hartmann, B., & Yang, Q. (2023). Why Johnny can't prompt: How non-AI experts try (and fail) to design LLM prompts. Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, 1–21.
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  • (2024)From Transcription to EmpathyFrom Transcription to EmpathyAvances en Interacción Humano-Computadora10.47756/aihc.y9i1.1559:1(109-116)Online publication date: 30-Nov-2024
  • (2024)Qualitative Data-Driven Personas: Designing an Interactive System for Creating AI PersonasProceedings of the 2024 The 6th World Symposium on Software Engineering (WSSE)10.1145/3698062.3698096(232-236)Online publication date: 13-Sep-2024
  • (2024)AssistantGPT: Enhancing User Interaction with LLM Integration2024 IEEE 22nd Jubilee International Symposium on Intelligent Systems and Informatics (SISY)10.1109/SISY62279.2024.10737548(000619-000624)Online publication date: 19-Sep-2024

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    cover image ACM Other conferences
    WSSE '23: Proceedings of the 2023 5th World Symposium on Software Engineering
    September 2023
    352 pages
    ISBN:9798400708053
    DOI:10.1145/3631991
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    New York, NY, United States

    Publication History

    Published: 26 December 2023

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    Author Tags

    1. Autoethnography
    2. Design Thinking
    3. LLMs
    4. User Experience Research

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    View all
    • (2024)From Transcription to EmpathyFrom Transcription to EmpathyAvances en Interacción Humano-Computadora10.47756/aihc.y9i1.1559:1(109-116)Online publication date: 30-Nov-2024
    • (2024)Qualitative Data-Driven Personas: Designing an Interactive System for Creating AI PersonasProceedings of the 2024 The 6th World Symposium on Software Engineering (WSSE)10.1145/3698062.3698096(232-236)Online publication date: 13-Sep-2024
    • (2024)AssistantGPT: Enhancing User Interaction with LLM Integration2024 IEEE 22nd Jubilee International Symposium on Intelligent Systems and Informatics (SISY)10.1109/SISY62279.2024.10737548(000619-000624)Online publication date: 19-Sep-2024

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