skip to main content
10.1145/3631991.3632024acmotherconferencesArticle/Chapter ViewAbstractPublication PageswsseConference Proceedingsconference-collections
research-article

Roles of ChatGPT in virtual teaching assistant and intelligent tutoring system: opportunities and challenges

Published: 26 December 2023 Publication History

Abstract

Artificial Intelligence (AI), specifically the Generative Pre-trained Transformer 4 (GPT-4), or ChatGPT, promises to revolutionize Virtual Teaching Assistants (VTAs) and Intelligent Tutoring Systems (ITS). This advanced language model fosters enhanced student engagement and personalized, adaptive learning experiences. However, amidst the substantial benefits, several critical challenges encompassing response reliability, data privacy, algorithmic biases, and interpretability necessitate deliberate scrutiny. The proposed study aims to examine the opportunities and hurdles inherent to the deployment of ChatGPT in the educational landscape. With a focus on high-quality, Google Scholar, Scopus, and Web of Science-indexed literature, the review encompasses a comprehensive exploration of empirical studies, theoretical perspectives, and practical implications related to ChatGPT. Through this literature review, we will shed light on the dynamic intersection of AI and education. The elucidation of nuanced implications will empower educators, policymakers, and AI developers to make informed decisions and devise effective strategies, thereby facilitating an optimized integration of ChatGPT into the educational ecosystem.

References

[1]
Kevin Roose. 2022. The brilliance and weirdness of ChatGPT. The New York Times. Dec.
[2]
Dai X. Zhong, Jia S. Fan, Gang J. Yang, Bao Z. Tian, Yu K. Zhang. 2022. Knowledge management of product design: A requirements-oriented knowledge management framework based on Kansei engineering and knowledge map.Advanced Engineering Informatics 52, 101541.
[3]
Samantha Lock. What is AI chatbot phenomenon ChatGPT and could it replace humans. The Guardian 5.
[4]
John. R. Anderson, C.Franklin. Boyle and Brain. J. Reiser.1985. Intelligent tutoringsystems. Science 228,4698,456-462.
[5]
Tyler Cowen. 2022. ChatGPT could make democracy even more messy. Bloomberg News.
[6]
John Loeffler. 2018 . Personalized Learning: Artificial Intelligence and Education in the Future. Interesting Engineering  25.https://interestingengineering.com/personalized-learning-artificial-intelligence-and-education-in-thefututure
[7]
Ikedinachi A. P. WOGU, Sanjay Misra, Patrick A. Assibong, Esther F. Olu-Owolabi, Rytis M., Robertas Damasevicius.2019.Artificial intelligence, smart classrooms and online education in the 21st century: implications for human development. J. Cases Inf. Technol 21, 3,66–79.
[8]
Fiona M. Hollands and Devayani Tirthali. 2014.MOOCs: Expectations and Reality. Center for Benefit-Cost Studies of Education.Ph.D. dissertation, Columbia Univ., New York, America.
[9]
Stefan Popenici and Sharon Kerr.2017.Exploring the impact of artificial intelligence on teaching and learning in higher education.Res. Pract. Technol. Enhanc. Learn.12,1, 1-13. s41039-017-0062-8.
[10]
Kathrin Hilgarter, Peter Granig. 2020. Public perception of autonomous vehicles: A qualitative study based on interviews after riding an autonomous shuttle.Transp. Res. Part F Traffic Psychol. Behav. 72, 226– 243.
[11]
Judy Kay, 2012. AI and education: grand challenges. IEEE Intell. Syst.27, 5,66–69, 2012.
[12]
Sian Bayne. 2015. Teacherbot: interventions in automated teaching. Teach. High. Educ. Crit. Perspect. 20, 4, 455–467.
[13]
L. Botrel, E. M. Holz, and A. Kübler. Brain Painting V2: evaluation of P300-based brain-computer interface for creative expression by an end-user following the user-centered design. 2015. Brain-Comput. Interf. 2, 2–3, 135–149.
[14]
Alyssa Johnson. 2019. 5 ways AI Is Changing the Education Industry. [Online]. https://elearningindustry.com/ai-is-changing-the
[15]
-educationindustry−5-way
[16]
Ninni Singh, Neelu J. Ahuja and Amit Kumar 2018. A novel architecture for learner-centric curriculum sequencing in adaptive intelligent tutoring system. J. Cases Inf. Technol. 20,3, 1–20. 4018/JCIT.2018070101
[17]
Daniel Faggella. 2019. Examples of Artificial Intelligence in Education. [Online]. https://emerj.com/ai-sector-overviews/
[18]
Jennifer C. Greene, Valerie J. Caracelli and Wendy F. Graham. 1989. Toward a conceptual framework for mixed method evaluation designs. Educ. Eval. Policy Analy. 11, 3, 255–274.
[19]
David Allen and Wilson Tim D. 2010. Information overload: context and causes. New Rev. Inf. Behav. Res. 4, 1, 31–44.
[20]
Mohammad A. AlAfnan. 2021. The influences of corporate cultures on business communication: an ethnographic and textual analysis. J. Govern. Regulat.10, 2, 34–43.
[21]
Arthur L. Samuel.1959.Some studies in machine learning using the game of checkers. IBM J. Res. Develop. 3, 3, 210–229.
[22]
Leaton S. Gray.2020. Artificial intelligence in schools: towards a democratic future. London Rev. Educ.18, 2, 163–177.
[23]
Jin Y. Yang and BO Zhang. 2019.Artificial Intelligence in Intelligent Tutoring Robots: A Systematic Review and Design Guidelines. [Online]. Available: https://tinyurl.com/y7kqgojg
[24]
Yu J. Su, Fai M., Chan,Yun Y. Wu and Xin Y. Xu.Perception of ChatGPT among Chinese Experts: A Thematic Analysis of a Semi-structured Interview.2023. Journal of Educational Technology and Innovation 5(2).

Cited By

View all
  • (2024)Advancing Generative Intelligent Tutoring Systems with GPT-4: Design, Evaluation, and a Modular Framework for Future Learning PlatformsElectronics10.3390/electronics1324487613:24(4876)Online publication date: 11-Dec-2024
  • (2024)ChatGPT Promises and Challenges in Education: Computational and Ethical PerspectivesEducation Sciences10.3390/educsci1408081414:8(814)Online publication date: 25-Jul-2024
  • (2024)Software engineering education in the era of conversational AI: current trends and future directionsFrontiers in Artificial Intelligence10.3389/frai.2024.14363507Online publication date: 29-Aug-2024
  • Show More Cited By

Index Terms

  1. Roles of ChatGPT in virtual teaching assistant and intelligent tutoring system: opportunities and challenges

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Other conferences
    WSSE '23: Proceedings of the 2023 5th World Symposium on Software Engineering
    September 2023
    352 pages
    ISBN:9798400708053
    DOI:10.1145/3631991
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 26 December 2023

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. ChatGPT
    2. challenges
    3. education
    4. intelligent tutoring systems
    5. opportunities
    6. virtual teaching assistants

    Qualifiers

    • Research-article
    • Research
    • Refereed limited

    Conference

    WSSE 2023

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)293
    • Downloads (Last 6 weeks)20
    Reflects downloads up to 26 Jan 2025

    Other Metrics

    Citations

    Cited By

    View all
    • (2024)Advancing Generative Intelligent Tutoring Systems with GPT-4: Design, Evaluation, and a Modular Framework for Future Learning PlatformsElectronics10.3390/electronics1324487613:24(4876)Online publication date: 11-Dec-2024
    • (2024)ChatGPT Promises and Challenges in Education: Computational and Ethical PerspectivesEducation Sciences10.3390/educsci1408081414:8(814)Online publication date: 25-Jul-2024
    • (2024)Software engineering education in the era of conversational AI: current trends and future directionsFrontiers in Artificial Intelligence10.3389/frai.2024.14363507Online publication date: 29-Aug-2024
    • (2024)Mixing up Gemini and AST in ExplainS for Authentic SQL Tutoring2024 IEEE International Conference on Teaching, Assessment and Learning for Engineering (TALE)10.1109/TALE62452.2024.10834288(1-8)Online publication date: 9-Dec-2024

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    HTML Format

    View this article in HTML Format.

    HTML Format

    Figures

    Tables

    Media

    Share

    Share

    Share this Publication link

    Share on social media