skip to main content
10.1145/3631991.3632024acmotherconferencesArticle/Chapter ViewAbstractPublication PageswsseConference Proceedingsconference-collections
research-article

Roles of ChatGPT in virtual teaching assistant and intelligent tutoring system: opportunities and challenges

Published:26 December 2023Publication History

ABSTRACT

Artificial Intelligence (AI), specifically the Generative Pre-trained Transformer 4 (GPT-4), or ChatGPT, promises to revolutionize Virtual Teaching Assistants (VTAs) and Intelligent Tutoring Systems (ITS). This advanced language model fosters enhanced student engagement and personalized, adaptive learning experiences. However, amidst the substantial benefits, several critical challenges encompassing response reliability, data privacy, algorithmic biases, and interpretability necessitate deliberate scrutiny. The proposed study aims to examine the opportunities and hurdles inherent to the deployment of ChatGPT in the educational landscape. With a focus on high-quality, Google Scholar, Scopus, and Web of Science-indexed literature, the review encompasses a comprehensive exploration of empirical studies, theoretical perspectives, and practical implications related to ChatGPT. Through this literature review, we will shed light on the dynamic intersection of AI and education. The elucidation of nuanced implications will empower educators, policymakers, and AI developers to make informed decisions and devise effective strategies, thereby facilitating an optimized integration of ChatGPT into the educational ecosystem.

References

  1. Kevin Roose. 2022. The brilliance and weirdness of ChatGPT. The New York Times. Dec.Google ScholarGoogle Scholar
  2. Dai X. Zhong, Jia S. Fan, Gang J. Yang, Bao Z. Tian, Yu K. Zhang. 2022. Knowledge management of product design: A requirements-oriented knowledge management framework based on Kansei engineering and knowledge map.Advanced Engineering Informatics 52, 101541.Google ScholarGoogle Scholar
  3. Samantha Lock. What is AI chatbot phenomenon ChatGPT and could it replace humans. The Guardian 5.Google ScholarGoogle Scholar
  4. John. R. Anderson, C.Franklin. Boyle and Brain. J. Reiser.1985. Intelligent tutoringsystems. Science 228,4698,456-462.Google ScholarGoogle ScholarCross RefCross Ref
  5. Tyler Cowen. 2022. ChatGPT could make democracy even more messy. Bloomberg News.Google ScholarGoogle Scholar
  6. John Loeffler. 2018 . Personalized Learning: Artificial Intelligence and Education in the Future. Interesting Engineering  25.https://interestingengineering.com/personalized-learning-artificial-intelligence-and-education-in-thefututureGoogle ScholarGoogle Scholar
  7. Ikedinachi A. P. WOGU, Sanjay Misra, Patrick A. Assibong, Esther F. Olu-Owolabi, Rytis M., Robertas Damasevicius.2019.Artificial intelligence, smart classrooms and online education in the 21st century: implications for human development. J. Cases Inf. Technol 21, 3,66–79.Google ScholarGoogle ScholarCross RefCross Ref
  8. Fiona M. Hollands and Devayani Tirthali. 2014.MOOCs: Expectations and Reality. Center for Benefit-Cost Studies of Education.Ph.D. dissertation, Columbia Univ., New York, America.Google ScholarGoogle Scholar
  9. Stefan Popenici and Sharon Kerr.2017.Exploring the impact of artificial intelligence on teaching and learning in higher education.Res. Pract. Technol. Enhanc. Learn.12,1, 1-13, Doi:10.1186/ s41039-017-0062-8.Google ScholarGoogle ScholarCross RefCross Ref
  10. Kathrin Hilgarter, Peter Granig. 2020. Public perception of autonomous vehicles: A qualitative study based on interviews after riding an autonomous shuttle.Transp. Res. Part F Traffic Psychol. Behav. 72, 226– 243.Google ScholarGoogle ScholarCross RefCross Ref
  11. Judy Kay, 2012. AI and education: grand challenges. IEEE Intell. Syst.27, 5,66–69, 2012. Doi:10.1109/MIS..92Google ScholarGoogle ScholarDigital LibraryDigital Library
  12. Sian Bayne. 2015. Teacherbot: interventions in automated teaching. Teach. High. Educ. Crit. Perspect. 20, 4, 455–467.Google ScholarGoogle ScholarCross RefCross Ref
  13. L. Botrel, E. M. Holz, and A. Kübler. Brain Painting V2: evaluation of P300-based brain-computer interface for creative expression by an end-user following the user-centered design. 2015. Brain-Comput. Interf. 2, 2–3, 135–149.Google ScholarGoogle Scholar
  14. Alyssa Johnson. 2019. 5 ways AI Is Changing the Education Industry. [Online]. https://elearningindustry.com/ai-is-changing-theGoogle ScholarGoogle Scholar
  15. -educationindustry−5-wayGoogle ScholarGoogle Scholar
  16. Ninni Singh, Neelu J. Ahuja and Amit Kumar 2018. A novel architecture for learner-centric curriculum sequencing in adaptive intelligent tutoring system. J. Cases Inf. Technol. 20,3, 1–20. doi:10. 4018/JCIT.2018070101Google ScholarGoogle ScholarDigital LibraryDigital Library
  17. Daniel Faggella. 2019. Examples of Artificial Intelligence in Education. [Online]. https://emerj.com/ai-sector-overviews/Google ScholarGoogle Scholar
  18. Jennifer C. Greene, Valerie J. Caracelli and Wendy F. Graham. 1989. Toward a conceptual framework for mixed method evaluation designs. Educ. Eval. Policy Analy. 11, 3, 255–274.Google ScholarGoogle ScholarCross RefCross Ref
  19. David Allen and Wilson Tim D. 2010. Information overload: context and causes. New Rev. Inf. Behav. Res. 4, 1, 31–44. Doi: 10.1080/14716310310001631426.Google ScholarGoogle Scholar
  20. Mohammad A. AlAfnan. 2021. The influences of corporate cultures on business communication: an ethnographic and textual analysis. J. Govern. Regulat.10, 2, 34–43. doi: 10.22495/jgrv10i2art3.Google ScholarGoogle ScholarCross RefCross Ref
  21. Arthur L. Samuel.1959.Some studies in machine learning using the game of checkers. IBM J. Res. Develop. 3, 3, 210–229.Google ScholarGoogle ScholarDigital LibraryDigital Library
  22. Leaton S. Gray.2020. Artificial intelligence in schools: towards a democratic future. London Rev. Educ.18, 2, 163–177. Doi: 10.14324/LRE.18.2.02Google ScholarGoogle Scholar
  23. Jin Y. Yang and BO Zhang. 2019.Artificial Intelligence in Intelligent Tutoring Robots: A Systematic Review and Design Guidelines. [Online]. Available: https://tinyurl.com/y7kqgojgGoogle ScholarGoogle Scholar
  24. Yu J. Su, Fai M., Chan,Yun Y. Wu and Xin Y. Xu.Perception of ChatGPT among Chinese Experts: A Thematic Analysis of a Semi-structured Interview.2023. Journal of Educational Technology and Innovation 5(2).Google ScholarGoogle Scholar

Index Terms

  1. Roles of ChatGPT in virtual teaching assistant and intelligent tutoring system: opportunities and challenges

    Recommendations

    Comments

    Login options

    Check if you have access through your login credentials or your institution to get full access on this article.

    Sign in
    • Published in

      cover image ACM Other conferences
      WSSE '23: Proceedings of the 2023 5th World Symposium on Software Engineering
      September 2023
      352 pages
      ISBN:9798400708053
      DOI:10.1145/3631991

      Copyright © 2023 ACM

      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 26 December 2023

      Permissions

      Request permissions about this article.

      Request Permissions

      Check for updates

      Qualifiers

      • research-article
      • Research
      • Refereed limited
    • Article Metrics

      • Downloads (Last 12 months)120
      • Downloads (Last 6 weeks)50

      Other Metrics

    PDF Format

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    HTML Format

    View this article in HTML Format .

    View HTML Format