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Reliability Criteria for News Websites

Published:29 January 2024Publication History
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Abstract

Misinformation poses a threat to democracy and to people’s health. Reliability criteria for news websites can help people identify misinformation. But despite their importance, there has been no empirically substantiated list of criteria for distinguishing reliable from unreliable news websites. We identify reliability criteria, describe how they are applied in practice, and compare them to prior work. Based on our analysis, we distinguish between manipulable and less manipulable criteria and compare politically diverse laypeople as end-users and journalists as expert users. We discuss 11 widely recognized criteria, including the following 6 criteria that are difficult to manipulate: content, political alignment, authors, professional standards, what sources are used, and a website’s reputation. Finally, we describe how technology may be able to support people in applying these criteria in practice to assess the reliability of websites.

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        cover image ACM Transactions on Computer-Human Interaction
        ACM Transactions on Computer-Human Interaction  Volume 31, Issue 2
        April 2024
        576 pages
        ISSN:1073-0516
        EISSN:1557-7325
        DOI:10.1145/3613620
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        Publication History

        • Published: 29 January 2024
        • Online AM: 5 December 2023
        • Accepted: 20 September 2023
        • Revised: 18 September 2023
        • Received: 2 November 2022
        Published in tochi Volume 31, Issue 2

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