skip to main content
10.1145/3647444.3647845acmotherconferencesArticle/Chapter ViewAbstractPublication PagesicimmiConference Proceedingsconference-collections
research-article

Optimizing Supply Chain Operations with Machine Learning: A Path to Efficient Business Decision Making

Published:13 May 2024Publication History

ABSTRACT

The domain of Supply chain has rapidly evolved with the ever-increasing need for managers to optimize the entire network for better customer service and profitability. This research article aims to understand the adoption of Machine learning in the arena of optimized supply chain. The paper starts with an introduction giving a background and context to the subject followed by literature review. The review of literature discusses the challenges of SCM and also gives an understanding on the topic of machine learning. The objectives of the paper are to understand the critical challenges of SCM and Analyse the diverse applications of machine learning in supply chain operations challenges and discuss the benefits and challenges of applying ML for optimized SC. The findings of the paper are the various potential areas of application of ML in optimized SC such as demand prediction, route optimization, inventory management etc. The paper concludes by presenting the various potential benefits that a firm could gain and the prominent challenges of Applying ML in SC optimization.

References

  1. Li, L. (2020). Education supply chain in the era of Industry 4.0. Systems Research and Behavioral Science, 37(4), 579-592.Google ScholarGoogle ScholarCross RefCross Ref
  2. Janvier-James, A. M. (2012). A new introduction to supply chains and supply chain management: Definitions and theories perspective. International Business Research, 5(1), 194-207.Google ScholarGoogle Scholar
  3. Dai, Y., Dou, L., Song, H., Zhou, L., & Li, H. (2022). Two-way information sharing of uncertain demand forecasts in a dual-channel supply chain. Computers & Industrial Engineering, 169, 108162.Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. Applequist, G. E., Pekny, J. F., & Reklaitis, G. V. (2000). Risk and uncertainty in managing chemical manufacturing supply chains. Computers & Chemical Engineering, 24(9-10), 2211-2222.Google ScholarGoogle ScholarCross RefCross Ref
  5. Srinivasan, R., & Swink, M. (2018). An investigation of visibility and flexibility as complements to supply chain analytics: An organizational information processing theory perspective. Production and Operations Management, 27(10), 1849-1867.Google ScholarGoogle ScholarCross RefCross Ref
  6. Huang, M. C., Yen, G. F., & Liu, T. C. (2014). Reexamining supply chain integration and the supplier's performance relationships under uncertainty. Supply Chain Management: An International Journal, 19(1), 64-78.Google ScholarGoogle ScholarCross RefCross Ref
  7. Heckmann, I., Comes, T., & Nickel, S. (2015). A critical review on supply chain risk–Definition, measure and modeling. Omega, 52, 119-132.Google ScholarGoogle ScholarCross RefCross Ref
  8. Lee, H. L. (2002). Aligning supply chain strategies with product uncertainties. California management review, 44(3), 105-119.Google ScholarGoogle Scholar
  9. Ponomarov, S. Y., & Holcomb, M. C. (2009). Understanding the concept of supply chain resilience. The international journal of logistics management, 20(1), 124-143.Google ScholarGoogle Scholar
  10. Flynn, B. B., Koufteros, X., & Lu, G. (2016). On theory in supply chain uncertainty and its implications for supply chain integration. Journal of Supply Chain Management, 52(3), 3-27.Google ScholarGoogle ScholarCross RefCross Ref
  11. Makarius, E. E., & Srinivasan, M. (2017). Addressing skills mismatch: Utilizing talent supply chain management to enhance collaboration between companies and talent suppliers. Business horizons, 60(4), 495-505.Google ScholarGoogle Scholar
  12. Sharfman, M. P., Shaft, T. M., & Anex Jr, R. P. (2009). The road to cooperative supply‐chain environmental management: trust and uncertainty among pro‐active firms. Business Strategy and the Environment, 18(1), 1-13.Google ScholarGoogle ScholarCross RefCross Ref
  13. Jordan, M. I., & Mitchell, T. M. (2015). Machine learning: Trends, perspectives, and prospects. Science, 349(6245), 255-260.Google ScholarGoogle ScholarCross RefCross Ref
  14. Mitchell, T. M. (1997). Does machine learning really work?. AI magazine, 18(3), 11-11.Google ScholarGoogle Scholar
  15. Awad, M., Khanna, R., Awad, M., & Khanna, R. (2015). Machine learning in action: Examples. Efficient learning machines: Theories, concepts, and applications for engineers and system designers, 209-240.Google ScholarGoogle Scholar
  16. Mair, C., Kadoda, G., Lefley, M., Phalp, K., Schofield, C., Shepperd, M., & Webster, S. (2000). An investigation of machine learning based prediction systems. Journal of systems and software, 53(1), 23-29.Google ScholarGoogle ScholarDigital LibraryDigital Library
  17. Ayodele, T. O. (2010). Types of machine learning algorithms. New advances in machine learning, 3, 19-48.Google ScholarGoogle Scholar
  18. Marinova, D., de Ruyter, K., Huang, M. H., Meuter, M. L., & Challagalla, G. (2017). Getting smart: Learning from technology-empowered frontline interactions. Journal of Service Research, 20(1), 29-42.Google ScholarGoogle ScholarCross RefCross Ref
  19. El Naqa, I., & Murphy, M. J. (2015). What is machine learning? (pp. 3-11). Springer International Publishing.Google ScholarGoogle Scholar
  20. Feizabadi, J. (2022). Machine learning demand forecasting and supply chain performance. International Journal of Logistics Research and Applications, 25(2), 119-142.Google ScholarGoogle ScholarCross RefCross Ref
  21. Li, N., Arnold, D. M., Down, D. G., Barty, R., Blake, J., Chiang, F., ... & Heddle, N. M. (2022). From demand forecasting to inventory ordering decisions for red blood cells through integrating machine learning, statistical modeling, and inventory optimization. Transfusion, 62(1), 87-99.Google ScholarGoogle ScholarCross RefCross Ref
  22. Valadarsky, A., Schapira, M., Shahaf, D., & Tamar, A. (2017, November). Learning to route. In Proceedings of the 16th ACM workshop on hot topics in networks (pp. 185-191).Google ScholarGoogle ScholarDigital LibraryDigital Library
  23. Cavalcante, I. M., Frazzon, E. M., Forcellini, F. A., & Ivanov, D. (2019). A supervised machine learning approach to data-driven simulation of resilient supplier selection in digital manufacturing. International Journal of Information Management, 49, 86-97.Google ScholarGoogle ScholarDigital LibraryDigital Library
  24. Sharma, R., Kamble, S. S., Gunasekaran, A., Kumar, V., & Kumar, A. (2020). A systematic literature review on machine learning applications for sustainable agriculture supply chain performance. Computers & Operations Research, 119, 104926.Google ScholarGoogle ScholarCross RefCross Ref
  25. Surya, L. (2019). Machine learning-future of quality assurance. International Journal of Emerging Technologies and Innovative Research (www. jetir. org), ISSN, 2349-5162.Google ScholarGoogle Scholar
  26. Asha, P., Mannepalli, K., Khilar, R., Subbulakshmi, N., Dhanalakshmi, R., Tripathi, V., ... & Sudhakar, M. (2022). Role of machine learning in attaining environmental sustainability. Energy Reports, 8, 863-871.Google ScholarGoogle ScholarCross RefCross Ref
  27. Akhtar, P., Ghouri, A. M., Khan, H. U. R., Amin ul Haq, M., Awan, U., Zahoor, N., ... & Ashraf, A. (2023). Detecting fake news and disinformation using artificial intelligence and machine learning to avoid supply chain disruptions. Annals of Operations Research, 327(2), 633-657.Google ScholarGoogle ScholarCross RefCross Ref
  28. Bhattacharyya, D. K., & Kalita, J. K. (2013). Network anomaly detection: A machine learning perspective. Crc Press.Google ScholarGoogle ScholarCross RefCross Ref
  29. Khodadadi, A., Ghandiparsi, S., & Chuah, C. N. (2022). A natural language processing and deep learning based model for automated vehicle diagnostics using free-text customer service reports. Machine Learning with Applications, 10, 100424.Google ScholarGoogle ScholarCross RefCross Ref
  30. Engelhard, M. M., Navar, A. M., & Pencina, M. J. (2021). Incremental benefits of machine learning—when do we need a better mousetrap?. JAMA cardiology, 6(6), 621-623.Google ScholarGoogle Scholar
  31. Fogel, A. L., & Kvedar, J. C. (2017). Benefits and risks of machine learning decision support systems. Jama, 318(23), 2356-2356.Google ScholarGoogle ScholarCross RefCross Ref
  32. Schelter, S., Biessmann, F., Januschowski, T., Salinas, D., Seufert, S., & Szarvas, G. (2015). On challenges in machine learning model management.Google ScholarGoogle Scholar
  33. Monteiro, J. P., Ramos, D., Carneiro, D., Duarte, F., Fernandes, J. M., & Novais, P. (2021). Meta‐learning and the new challenges of machine learning. International Journal of Intelligent Systems, 36(11), 6240-6272.Google ScholarGoogle ScholarDigital LibraryDigital Library

Recommendations

Comments

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Sign in
  • Published in

    cover image ACM Other conferences
    ICIMMI '23: Proceedings of the 5th International Conference on Information Management & Machine Intelligence
    November 2023
    1215 pages

    Copyright © 2023 ACM

    Publication rights licensed to ACM. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of a national government. As such, the Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    • Published: 13 May 2024

    Permissions

    Request permissions about this article.

    Request Permissions

    Check for updates

    Qualifiers

    • research-article
    • Research
    • Refereed limited
  • Article Metrics

    • Downloads (Last 12 months)4
    • Downloads (Last 6 weeks)4

    Other Metrics

PDF Format

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

HTML Format

View this article in HTML Format .

View HTML Format