ABSTRACT
Quiet Calls is a technology allowing mobile telephone users to respond to telephone conversations without talking aloud. QC-Hold, a Quiet Calls prototype, combines three buttons for responding to calls with a PDA/mobile phone unit to silently send pre-recorded audio directly into the phone. This permits a mixed-mode communication where callers in public settings use a quiet means of communication, and other callers experience a voice telephone call. An evaluation of QC-Hold shows that it is easily used and suggests ways in which Quiet Calls offers a new form of communication, extending the choices offered by synchronous phone calling and asynchronous voicemail.
- 1.Associated Press, "Cells Out - Wireless callers shepherded to their own lounge," printed in the San Jose Mercury News, 12 November 1999.Google Scholar
- 2.Bluelinx, Inc., www.bluelinx.com, 2000.Google Scholar
- 3.Brave, S., Dahley, A., Frei, P., Su, V., Ishii, H., inTouch, in Conference Abstracts and Applications of SIGGRAPH98, ACM Press, pp. 115. Google ScholarDigital Library
- 4.Flores, F., Graves, M., Hartfield, B., Winograd, T., Computer systems and the design of organizational interaction; ACM Trans. Inf. Syst. 6, 2, pp. 153-172, 1988. Google ScholarDigital Library
- 5.Goodwin, C., Conversational Organization: Interaction between speakers and hearers, Academic Press, New York, 1981.Google Scholar
- 6.Kimbrough, S.O., Moore, S.A.; On automated message processing in electronic commerce and work support systems: speech act theory and expressive felicity; ACM Trans. Inf. Syst. 15, 4, pp. 321-367, 1997. Google ScholarDigital Library
- 7.Kyocera Wireless Corp., "pdQ smartphone," www.kyocera-wireless.com/pdq/index.html, 2000.Google Scholar
- 8.Jacobson, D., Release of TalkToMe! V1.0, www.macinsearch.com/news/19990309/news_19990309. 21650.5.shtml, 1999.Google Scholar
- 9.Norman, D.A., The Design of Everyday Things, p. 53, Doubleday Currency, New York, NY, 1988.Google Scholar
- 10.Rabiner, L.R., Juang, B.H., Fundamentals of Speech Recognition, Prentice-Hall, Englewood Cliffs, NJ, 1993. Google ScholarDigital Library
- 11.Research In Motion Limited (RIM), Home Page, www.blackberry.net/, 2000.Google Scholar
- 12.Rippon, A., Ward, A., "I'm On Me Mobile" - An Interesting Collection of True Mobile Phone Conversations, Robson Books, London, U.K., 2000.Google Scholar
- 13.Schegloff, E.A. and H. Sacks, Opening up closings, Semiotica, 8/4, p. 289-327, 1973.Google Scholar
- 14.Thorisson, K. R., Gandalf: an embodied humanoid capable of real-time multimodal dialogue with people, Proceedings of the first international conference on Autonomous agents , 1997, Pages 536 - 537. Google ScholarDigital Library
Index Terms
- Quiet calls: talking silently on mobile phones
Recommendations
NaviPoint: an input device for mobile information browsing
CHI '98: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsNewsMate: providing mobile and distributed news journalists with timely information
CHI EA '00: CHI '00 Extended Abstracts on Human Factors in Computing SystemsWe describe a PDA (Personal Digital Assistant) based CSCW system called NewsMate, which provides mobile and distributed news journalists with timely information.
Place-specific computing: conceptual design cases from urban contexts in four countries
DIS '08: Proceedings of the 7th ACM conference on Designing interactive systemsAn increased interest in the notion of place has evolved in interaction design. Proliferation of wireless infrastructure, developments in digital media, and a 'spatial turn' in computing provides the base for place-specific computing as a suggested new ...
Comments